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5 results found

  1. Give users ability to use the company main fax line number as their Fax caller ID.

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Brian commented  · 

    It makes no sense that users can choose the main company number, but not the main company fax number for the fax number on a fax cover page. Please fix this.

    Brian supported this idea  · 

  2. Ability to change Company Main number type to Voice only

    27 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brian commented  · 

    We are receiving many robo/spam faxes to our main voice number. This feature is critical!

    Brian supported this idea  · 

  3. Simultaneous protocol to be added in call queue overflow

    7 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Brian commented  · 

    Overflow should be an option if all current members of the queue are busy and the queue is set to simultaneous.

    Brian supported this idea  · 

  4. Add Public Holidays into the Call Queue Schedule

    61 votes

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    8 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Brian commented  · 

    I simply want to create one schedule for our main company lines that includes holidays, have all company numbers subject to that schedule, AND route calls from specific numbers to the appropriate departments during open office hours. Without having to set up multiple holiday schedules for each queue.

    Brian supported this idea  · 

  5. Account-Wide Holiday Settings and/or Holiday Templates

    240 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brian supported this idea  ·