Settings and activity

71 results found

1. caller place on hold for atleast 30 secsthe caller gets automatically routed to main line

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Khristoper Barao supported this idea  ·  Oct 16, 2025

2. transfer call indicator

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Khristoper Barao shared this idea  ·  Oct 16, 2025

3. Add "order status" in phone system

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Khristoper Barao shared this idea  ·  Sep 26, 2025

4. Add an option to option to customize the block call message using the Admin portal page

   8 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Sep 10, 2025

5. Allow SMS Blocking for Call Queues and IVR menu in the Admin Portal

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Aug 1, 2025

6. Manual Opt-Out option for SMS in the RingCentral app

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Jul 31, 2025

7. additional email address recipient character for message only extension

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Khristoper Barao shared this idea  ·  Jul 1, 2025

8. Call routing based on geo location

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  May 7, 2025

9. Delete bulk messages/Conversation in Unified App

   153 votes

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   Future Consideration  ·  59 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Dec 6, 2024

10. Calls for after hours should be block

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Khristoper Barao shared this idea  ·  Dec 6, 2024

11. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Admins, learn how to set up this feature here!

    Khristoper Barao supported this idea  ·  Nov 7, 2024