Settings and activity

13 results found

1. contacts

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Frank shared this idea  ·  Jan 13, 2025

2. Allow Creation of Specified Groups in Contacts

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   Under Review  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Frank supported this idea  ·  Jan 13, 2025

3. Phone Books to allow import of contacts

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Frank supported this idea  ·  Jan 13, 2025

4. Integrate RingEX Personal Contacts to RingCX Directory

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Frank supported this idea  ·  Jan 13, 2025

5. Shared Contacts

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   New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Frank supported this idea  ·  Jan 13, 2025

6. directory integration under super admin

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Frank commented  ·  Oct 24, 2024  ·  Edit…  ·  Delete…

   yes currently adress book should be able to update from phone to entire company number or from admin page , call log page

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   Frank supported this idea  ·  Oct 24, 2024

7. Call should not be detected as missed if it was answered elsewhere

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   New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Frank supported this idea  ·  Oct 24, 2024

8. contacts across universal app and admin portal

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Frank shared this idea  ·  Sep 29, 2024

9. Enable syncing of contact/address book across all users

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   27 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

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   Frank commented  ·  Sep 29, 2024  ·  Edit…  ·  Delete…

   this doesnt work nothing uploads

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   Frank supported this idea  ·  Aug 15, 2024
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   Frank commented  ·  Aug 15, 2024  ·  Edit…  ·  Delete…

   yes very good point thank you josoel

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10. Missed calls to queue showing up as "Answered Elsewhere"

    35 votes

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    Under Review  ·  8 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Frank commented  ·  Sep 5, 2024  ·  Edit…  ·  Delete…

    Pics of call log

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    Frank commented  ·  Aug 15, 2024  ·  Edit…  ·  Delete…

    thank you Ranier suck a good issue to be addressed

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    Frank supported this idea  ·  Aug 14, 2024

11. Analytics Report to show Ringing Timframe

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Frank supported this idea  ·  Aug 14, 2024

12. Report that shows voicemails and missed calls

    14 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Frank supported this idea  ·  Aug 14, 2024

13. Portal doesn’t have a contacts for whole server

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Frank shared this idea  ·  Aug 14, 2024