← RingCentral Ideas

Settings and activity

11 results found

  1. Allow Creation of Specified Groups in Contacts

    7 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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    Frank supported this idea  · 

  2. Phone Books to allow import of contacts

    8 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Frank supported this idea  · 

  3. Integrate RingEX Personal Contacts to RingCX Directory

    5 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Frank supported this idea  · 

  4. Shared Contacts

    4 votes
    New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Frank supported this idea  · 

  5. directory integration under super admin

    3 votes
    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Frank commented  · 

    yes currently adress book should be able to update from phone to entire company number or from admin page , call log page

    Frank supported this idea  · 

  6. Call should not be detected as missed if it was answered elsewhere

    40 votes
    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Frank supported this idea  · 

  7. Enable syncing of contact/address book across all users

    124 votes
    28 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    An error occurred while saving the comment
    Frank commented  · 

    Enable syncing of contact/address book across all users
    Allow the the super admin to sync their contacts to the other users to create a universal contact/address book for the company

    atm there is bulk add in diretorory thru admin portal this doesnt work
    need to do thru call logs , and app and have option to add to whole server, or give access to users

    An error occurred while saving the comment
    Frank commented  · 

    this doesnt work nothing uploads

    Frank supported this idea  · 
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    Frank commented  · 

    yes very good point thank you josoel

  8. Missed calls to queue showing up as "Answered Elsewhere"

    41 votes
    Under Review  ·  8 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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    Frank commented  · 

    Pics of call log

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    Frank commented  · 

    thank you Ranier suck a good issue to be addressed

    Frank supported this idea  · 

  9. Analytics Report to show Ringing Timframe

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Frank supported this idea  · 

  10. Report that shows voicemails and missed calls

    14 votes
    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Frank supported this idea  · 

  11. Portal doesn’t have a contacts for whole server

    1 vote
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Frank shared this idea  ·