Settings and activity

9 results found

1. Include Phone Model column when viewing Phones & Devices

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  Jun 4, 2025

2. Shared Voicemails: Increase number of voicemail boxes per co-recipient

   104 votes

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   Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  May 2, 2025

3. Shared SMS were multiple users can receive and send SMS on specific number

   1,354 votes

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

   Dan supported this idea  ·  May 1, 2025

4. Add Direct Number should let me pick numbers from my account

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  May 1, 2025

5. RingCX- Ability to upload Audio File and change the system default audio

   10 votes

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   Future Consideration  ·  4 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  May 1, 2025

6. Desktop and mobile apps ring should be able to ring in the middle of ring order, that will help a lot with handling calls

   7 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  Apr 18, 2025

7. Custom callback prompts

   12 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  Apr 18, 2025

8. Inbound Queue Callback - option to record caller's name

   12 votes

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   Under Review  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  Apr 18, 2025

9. Dedicated phone number or menu option for CX partner support

   8 votes

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   Under Review  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Dan commented  ·  Feb 28, 2025  ·  Edit…  ·  Delete…

   This would make for much happier customers.

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   Dan supported this idea  ·  Feb 28, 2025