Add Direct Number should let me pick numbers from my account
When I'm on a user extension or call queue, and I click the Add Direct Number button, I should have the ability to add a number from any available phone number on my account.
Currently, this process will only let me order a new phone number.
In order to add an existing phone number to a call queue or extension, I have to navigate to my phone number inventory, and then assign a number from there. This is inefficient when programming a new system.
3
votes
Justin
shared this idea
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Katherine
commented
I have issues with that process too. one of my customers didn't realize the would happen and inadvertently added licenses and it was a challenging process to back out the $$. Buying an license of any sort should only be in the purchase section of the account.