Settings and activity

7 results found

1. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   143 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Daniel supported this idea  ·  Oct 14, 2025

2. Enable AI transcription on Desk phone

   222 votes

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   Planned  ·  61 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Daniel supported this idea  ·  Aug 4, 2025

3. For Super Admin to access other users Glip messages

   14 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Daniel commented  ·  Aug 4, 2025  ·  Edit…  ·  Delete…

   Bumping this thread

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   Daniel supported this idea  ·  Aug 4, 2025

4. Shared SMS were multiple users can receive and send SMS on specific number

   1,244 votes

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   Daniel commented  ·  May 16, 2025  ·  Edit…  ·  Delete…

   Hello, is there an update on this?

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   Daniel supported this idea  ·  May 16, 2025

5. Fax Notification Via Encrypted Email

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Daniel supported this idea  ·  Apr 28, 2025

6. A separate storage for Voicemail messages and fax message

   7 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Daniel commented  ·  Apr 3, 2025  ·  Edit…  ·  Delete…

   bumped

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   Daniel supported this idea  ·  Apr 3, 2025

7. Ability to assign dedicated fax number to multiple users

   83 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Daniel commented  ·  Mar 14, 2025  ·  Edit…  ·  Delete…

   I run 20 clinics, being able to pull up incoming faxes via the app for multiple users is vital!!!

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   Daniel supported this idea  ·  Mar 14, 2025