Settings and activity

9 results found

1. Conference Call - See all connected users

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Monitoring Impromptu Conference Calls

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Millie supported this idea  ·  Sep 15, 2025

3. Monitor calls that are in conference

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Millie supported this idea  ·  Sep 15, 2025

4. Conference Call: Drop/Remove individuals during call

   106 votes

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   9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.
   Millie supported this idea  ·  Sep 15, 2025

5. Keep file name of attachment on SMS instead of renaming the upload

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Millie shared this idea  ·  Jul 16, 2025

6. Allow attachments to be included as part of SMS templates.

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Millie shared this idea  ·  Jul 16, 2025

7. Super Admin full access to VM and SMS on the Admin Portal

   61 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Millie supported this idea  ·  Jul 16, 2025

8. SMS - Access granting for managers to team members SMS messages

   13 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Millie supported this idea  ·  Jul 16, 2025

9. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

   185 votes

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   12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about controlling user access to the accept queue calls feature here!

   Millie supported this idea  ·  Jun 10, 2025