Settings and activity

6 results found

1. Improve AI Transcription

   43 votes

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   New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Tim commented  ·  Nov 17, 2025  ·  Edit…  ·  Delete…

   Transcription is very inconsistent. To be useful, transcriptions must be accurate.

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   Tim supported this idea  ·  Nov 17, 2025

2. Spam Risk Caller ID to be removed

   126 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  Sep 15, 2025

3. Extension dialing between CX and EX

   135 votes

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   Future Consideration  ·  24 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  Aug 27, 2025

4. Enable AI transcription on Desk phone

   258 votes

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   Planned  ·  71 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  Aug 27, 2025

5. Auto Log out on unanswered queue calls

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  Aug 27, 2025

6. Disable RNA functionality

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  Aug 27, 2025