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  1. 259 votes

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  2. 24 votes

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    Planned  ·  1 comment  ·  RingCX » Admin experience  ·  Admin →
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  3. 4 votes

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    Ruby commented  · 

    I could not agree more! Voicemail should not be handled through emails... it's a voice channel function and should be handled as such.

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  4. 262 votes

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    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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  5. 573 votes

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  6. 7 votes

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  7. 13 votes

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  8. 8 votes

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  9. 17 votes

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    Ruby commented  · 

    This is a critical need for your AEP customers considering how RC splits up into 2 worlds (EX and CX). You need to make your product more seamless and easier to work with. I agree with other comments that this should already be a core function.

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  10. 56 votes

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    Ruby supported this idea  ·