I wouldn't have thought there was a need for this since I receive transcriptions after every call. They're nice in case I need to double check a data point I might not have been sure of from my manual notes. For the first time ever I completely relied on it to take down all of my clients data and it failed. RC has no idea what happened and refuses to look into it further. Resigned to the assumption that the is not available. The result will be the loss of a big client. Unacceptable. This is apparently the solution for the next time the software fails.
Asa
supported this idea
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I wouldn't have thought there was a need for this since I receive transcriptions after every call. They're nice in case I need to double check a data point I might not have been sure of from my manual notes. For the first time ever I completely relied on it to take down all of my clients data and it failed. RC has no idea what happened and refuses to look into it further. Resigned to the assumption that the is not available. The result will be the loss of a big client. Unacceptable. This is apparently the solution for the next time the software fails.