1470 results found
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Survey after inbound phone call
I'd like to have ringcentral to have the capability after the phone call it automatically generates a survey for this phone call and for that extension.
Example ext. 101 receives the call after that call ringcentral will send an email to the customer for the experience for that representative
2 votes -
The ability to disable or remove the "required password" for a standard user when they schedule a meeting on behalf of the Superadmin accoun
The ability to disable or remove the "required password" for a standard user when they schedule a meeting on behalf of the Superadmin account, both within the RingCentral app and the admin portal.
1 vote -
Share video cloud recording with external parties
We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.
129 votes -
Scheduling Only Device
Allow the configuration of a Standalone Scheduling only device instead of needing a full blown Rooms setup. This is helpful for rooms that don't need a full setup like a small huddle room that can be reserved but don't need video capabilities. Other providers currently allow this option.
1 vote -
request to join audio
There is a button for a host to request a participant to turn on their video. I would like to see a "request to join audio" button as well to make it easier for those persons who are technologically challenged.
1 vote -
Starred/Flagged Comments and Q&A Questions
What: Bring back starred comments/Q&A!
Why: With the new backstage platform, we can only highlight one comment or question at a time. Highlighting one comment makes sense for displaying on the screen for all attendees. However, starring multiple comments or questions where they fall in the larger chat or Q&A makes live Q&A much smoother when accumulating over the course of the event.
Where: Chat, Q&A tabs
Who: Everyone with backstage access, hosts, moderators, speakers should be able to star and unstar a comment or question.
Benefit: Time savings when locating Q&A or chats to review as a group; ease…2 votes -
Rooms Usage Statistics
A high level report within the RingCentral Admin Analytics portal which provides Meeting Rooms usage over time.
1 vote -
Please bring back the audio tone when people enter and exit the room
Please bring back the audio tone when people enter and exit the room
1 vote -
Ability to join meeting from browser
I am on a Mac and there is no option for prospects or clients to join from browser. Your AI bot kept directing me to a setting that didn't exist then the support person told me that "Regarding using your RC app at the moment there is not a way to have a video meeting to someone that does not have a RC app" and "The reason is that the videomeeting is a feature from the RC app itself so that is why it''s necesesary to enter the video meeting". It's clear from browsing others' feedback that the option exists…
1 vote -
Allow to automatically record the RCV without turning off the Allow Personal Meeting ID - Company wide
Allow to automatically record the RCV without turning off the Allow Personal Meeting ID - Company wide so they can use a specific personal meeting ID for their company and automatically records the meeting
1 vote -
Delete the two existing breakout rooms each time they log in to the RingCentral app.
Delete the two existing breakout rooms each time they log in to the RingCentral app.
1 vote -
Video meeting merge or hide non-video callers.
while on a video meeting, one of the participants calls in and also has a video window open. Can we merge that phone call to the video? or have the option to hide the non-video window.
1 vote -
while on a video meeting, one of the participants calls and also has a video window open. Can we merge the phone call to the video?
while on a video meeting, one of the participants calls in and also has a video window open. Can we merge that phone call to the video?
1 vote -
Allow the "Auto-record meetings" for Personal Meeting ID
Please allow the "Auto-record meetings" for Personal Meeting ID
1 vote -
Ability to add files and attachments during meetings with multiple people.
The ability when meeting with multiple people via the video feature to attach files within the meeting structure OR via chat (Like Microsoft Teams) so that everyone in the meeting can download and view the document.
2 votes -
Video Meeting Transcription Generator for Failed Transcript
It would be very helpful if customers can have the option to generate transcript if the past recorded video meeting does not generate a transcription and the summary automatically.
6 votes -
Meeting attendee Reminder button- press the button and app sends a courtesy reminder for the meeting to those not yet in attendance
Press a button and all the attendees invited who are not already in the call are sent a reminder.
1 vote -
Show meeting link and information in MAC default calendar
Able to see meeting link and information in MAC default calendar just like in outlook calendar, google calendar.
1 vote -
Shorter or Custom Webinar join links
The join links are very lengthy and with the random letters and numbers, it makes them look not so legit. Having the ability to customize the join link like we can with personal meetings would be great!
2 votes -
RingCentral Video meeting view settings
Posting this request in behalf of our Partner that is utilizing the RingCentral Video Meeting. Partner mentioned he wants to be able to make a pre-settings on the meetings for the participants to be on uniform view settings when someone is sharing their screen. View settings on Filmstrip, Speaker, or Gallery to be alligned for all the participants of the RCV.
2 votes
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