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  1. We would like the ability to add music that all can hear during a team meeting on RC MVP desktop app. We'd like to be able to share a live music stream from YouTube or Spotify or similar services or the ability to play and share music files for all to hear directly from the PC. Without having to share screen and share computer audio.

    1 vote

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    0 comments  ·  Video Meetings  ·  Admin →
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  2. ... under the Past Meetings tab.. We are a mental healthcare provider and rely heavily on telehealth/RCV. Not all of our counselors are equipped with Outlook or Gmail calendars, so when they schedule a meeting in RCV, they choose Meeting Info for Schedule Using so they can copy/paste into an email to their clients. After they save the meeting, it should appear under Upcoming Meetings, just as Zoom does. Some of our counselors have a multitude of future, scheduled meetings, so the ability to view them under Upcoming Meetings would be most helpful. Thank you for any consideration of what…

    1 vote

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    0 comments  ·  Video Meetings  ·  Admin →
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  3. I use the whiteboard feature to host workshops. It would be nice if I could dial into the call days before the meeting to set up visuals on the whiteboard and have those visuals saved so they are there when the call happens vs I currently have to log into the call early to set the board up and stay on the call or the whiteboard gets erased. I also sometimes forget to push the record button and then the whiteboard doesn't get saved for me to go back and review after the meeting. It would be nice if the…

    1 vote

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    0 comments  ·  Webinar  ·  Admin →
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  4. One of the better features of other services for teamwork is hand raising and lowering. In Zoom it automatically lowers the hand of a given participlant once they begin talking, making the meeting flow very well and automatically, rather than having to lower the hands manually.

    1 vote

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    0 comments  ·  Webinar  ·  Admin →
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  5. They want to have a feature for RC Webinar to have Closed caption automation not manually added the words

    2 votes

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  6. As the RC Video Meeting OrganizerI want to send reminder message to any participant on MVPIn order to remind that person to attend the meetingReminder can be in form of message that blinks on the MVP and catches the user attention so that the person can either join the meeting or respond accordingly.Reminder message can be on MVP and also extend to SMS for the person.By default, the feature will be turned on for the MVP user. However it would be a configurable setting and MVP user can turn it off.

    1 vote

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  7. Currently, RingCentral Room Connector licenses are designed to facilitate SIP calls exclusively for Room systems. However, there is a growing demand for integrating both SIP calls and video functionalities within the Room Connector framework. This feature request aims to expand the capabilities of Room Connector licenses to support both SIP video and phone calls seamlessly, providing users with a comprehensive communication solution.Problem Statement:Limited Functionality: The existing Room Connector licenses are restricted to supporting SIP calls only, leaving out the crucial aspect of SIP video calls.Fragmented Experience: Users need to purchase separate licenses for SIP video functionality, resulting in a disjointed…

    1 vote

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    0 comments  ·  Webinar  ·  Admin →
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  8. It would be great if we had the option to be able to choose a pre-determined location as the webinar host as to where the poll would display

    2 votes

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    0 comments  ·  Webinar  ·  Admin →
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  9. Current Remote Control support for RingCentral Video Meetings requires a full screen and RingCentral App for desktop.Providing the Remote Control feature while using the RingCentral App web version will allow a new user to utilize the Share Screen remote control without the need to register to RingCentral and install the RingCentral App for desktop to use the remote control feature.

    6 votes

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  10. cx wants RC to remodel or reconfigure how the ics file is generated since outlook recent update has made the .ICS file flagged for potential risk

    1 vote

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    0 comments  ·  Webinar  ·  Admin →
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  11. For our company, it is key that we are able to change people's names for privacy reasons. The caller should be able to change when they come in and the Host should always have access to change it. Privacy is key when working with attorneys!

    4 votes

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  12. I see you have an "annotation" feature when sharing your screen. It would be cool if the presenter could see what you are circling real time on their screen. So instead of having to say "click the X in the upper Right, you could use your mouse to either point them to that or circle it. Many companies use that kind of feature for customer service to guide the customer to where they need to go. I understand why actually being able to click on their screen might be an issue, but maybe being able to see a guide mouse…

    1 vote

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  13. Customer would like to have an option for the attendees to do a dial-in for their Webinar.

    11 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  14. Needs to have full support for RCM within VDI environment as their meetings crash when it is done inside the VDI.

    1 vote

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  15. add virtual background in ringcentral on a web browser. So the back ground be change on the web brower, So a person can hide their bedroom or kitchen when in a meeting

    1 vote

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    0 comments  ·  Video Meetings  ·  Admin →
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  16. When using RC Video phone audio please replace the voice that says (extremely loudly) 'muted' and 'unmuted' with a much much quieter and less obnoxious beep or bloop noise. Most modern meeting audio systems use short sounds to indicate this, and users can easily adapt to it and understand which tone means which. The voice takes forever to say what button you pressed and is so loud every meeting becomes a game of trying to time your muting/unmuting just at the right time so you can hear AND be heard, which is annoying.

    1 vote

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  17. I would like to be able to hide the floating screenshare controls bar while in a video meeting. At this point in time, there is no way to hide it and it is disruptive when visible during a meeting. We also have a hard time simply trying to move it out of the way, because it snaps back into place. It obstructs the meeting "view" for the hosts.

    2 votes

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    • when User dialed the 211 using desk phone and app- call should connect to 211 Community services and information:
    5 votes

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  18. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Instead of only offering one option (invite by email)to add new contacts, allow Ring Central users to add new contacts using the new contact's Ring Central profile name as an additional option for adding new contact to Ring Crntralbb

    1 vote

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