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1321 results found

  1. In a video meeting, I turned on auto-transcription and made a recording.I see in my meeting playback that there are auto-generated items: brief summary, keywords, summary, topics, and highlights. This is a very impressive and generous feature set. However, due to errors in the accuracy of auto-generated content (limitations of voice recognition and AI interpretation), and the very sensitive nature of my meetings, I would like the option to turn off the generation and/or display of all of these features. As examples of problem scenarios, if I am showing someone a recording from my list, and I share my screen…

    3 votes

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  2. From the invite participants button, there should be an option to send a direct message to a company team member, and/or the ability to call their extension. Currently, the option to call by phone does access my contact list or allow me to enter a fellow team members extension. If I use the desktop app to call them, or they call me, there has to be an easy way to merge or move that call to an existing meeting.Case example. I am hosting a screen share (or video meeting) with someone. I want to invite a colleague to this meeting.…

    174 votes

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  3. If I use virtual backgrounds and need to use a secondary camera to show features on a phone or how to perform a task, etc... I need to go in to video settings to click off virtual backgrounds before I can switch the camera. This is time consuming and painful. If I don't need to modify any of the virtual background settings, I should be able to easily toggle the background on or off with a switch or keyboard shortcut.

    35 votes

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  4. Here are ongoing problems with the new Video Meetings. The following features were in the OLD Meeting program and are necessary for us to function: When a caller to the meeting calls in by Telephone only (no computer) their name shows up as the caller ID on their phone. Not the phone number as before. When my name shows up it is S Winning. As an anonymous organization we do not use last names and it is impossible to rename the caller to the name Steve W. So the host of the meeting does not know the callers FIRST NAME!Also…

    2 votes

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  5. Hello,We would like for our RC admins to have the ability to remove the default virtual backgrounds in RC. We are able to add and remove the feature itself. But, we would like the ability to control the background options that are visible to end users including the default provided by Ring Central.

    11 votes

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  6. The recent update for the Ipad Rooms Controller, Version RCM Room Versions: 21.3 (19680.0727) changed the way the layout worked. Causing the End button to be located at the bottom with similar red text. This issue makes it harder for those who are color blind to view the text here, and it looks as if it is a red block. Could we change the way this is laid out, to the previous versions, or could we change the font color to be more easily read with those who have difficulty discerning different colors?

    10 votes

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  7. This is to have an option to remove the audio and/or video on a recorded RCV Meeting and just record the screen sharing part of the meeting.

    3 votes

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  8. When a participant raises their hand to speak in RCV, after they speak, the hand should automatically be lowered. Or the Participant can choose to keep hand raised. Many times a user will raise their hand, ask or make a comment but forget to lower it and a few minutes later the host will ask that person if they have a question.

    3 votes

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  9. Adding a clapping sound (separate from non-verbal reactions) would be nice for an interview-style call would make introducing an interviewee more fun.

    4 votes

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  10. For customers to have a choice for it to download the recorded meeting as either 2 separate files (audio and video) or as a single file (both audio and video embedded)It will be easier to upload it to different types of services without having to record the same thing multiple times, such as the audio only, on platforms such as podcasts. or a single video/audio file to video or training platforms like youtube or vimeo (for example). Also easier to manage, if errors occur on the video, but audio part can stand alone / is usable.

    13 votes

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  11. Add Data Export for RingCentral Video Pro plan

    2 votes

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  12. why cant we use screen share to share audio only and not share screen or video with it (like we can on zoom).

    2 votes

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  13. If you have someone presenting who isnt familiar with the technology but needs to share screen you may need to be able to request annotation to help steer them toward the right things to click on the screen. showing a pop up that they just have to approve is easier than trying to direct them to the right things to click

    5 votes

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  14. In my organization we give remote access during pediatric therapy sessions and we need to be able to quickly take the access away at times.

    1 vote

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  15. In Hubspot, it has the a booking scheduler to clients, so that, like Calendly, they can pick a time from my calendar to meet. Zoom has this ability. I'd like RingCentral to have that power too. We can't let Zoom beat RingCentral, can we? I have attached a picture of when I edit my meeting scheduler, it shows the option to add a videoconference link, and I can choose Zoom.

    4 votes

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  16. When you are home or in the office as Hybrid workers often are we have to manually change audio and video devices.Let users set Office profile and Home profile, etc to set default audio/video devices for each location. Prevents joining meetings with wrong audio selected.MVP knows your location and adjusts emergency call based on it so this can fit along with that setting.

    1 vote

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  17. Be able to assist a member or video caller to select/troubleshoot their settings so they may be able to hear/see the meeting.

    1 vote

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  18. If a user joins the audio by phone, the moderator should be able to merge that phone number with the correct participant instead of seeing it as 2 participants (1 participant and 1 phone number)

    1 vote

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  19. I would like to suggest providing RingCentral Meetings-only accounts access to the RingCentral Desktop app. The idea is to provide RC Meetings-only accounts only access to the RC Video/Meeting when accessing to RingCentral.Currently, RC Meetings accounts use the obsolete Desktop version in order to create RC Meetings.

    1 vote

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  20. some computers were no longer compatible as our RC app is upgrading while the computers were having system limitations

    1 vote

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