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1424 results found

  1. When sharing the screen, we spend 50% of our time moving the floating window from one place to the other to see what's hidden behind.There should be an option to "integrate" it better so it doesn't hide anything.

    3 votes
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  2. We would like to have the option to press 1 for leaving a voicemail on an extension and press 2 to be routed to a call queue. Key press isn't available on individual extensions currently.

    4 votes
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  3. Is it possible to add Auto Answer for Video calling? Thank you! It would be helpful for those who might not have someone in the room with them to answer the video call.

    1 vote
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  4. As RCV now transcripts meeting and also meeting summaries, it would be great to offer participants that join a meeting after it has started a summary and recap of what has been said in the meeting. Also previously shared slides would be a bonus.

    2 votes
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  5. This would be helpful when dealing with webinars with large amounts of people.

    2 votes
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  6. The customer has auto-reply text messaging where he wants to associate the meeting invite link so that once he sends the messages, his clients will be allowed to schedule a meeting on the date they prefer. He is recommending, if possible, adding it as one of our features so that all their clients can have the capability to arrange a video meeting.

    1 vote
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  7. RingCentral no longer shows generic time zones which I depend upon when setting meetings. Mountain Standard Time, Eastern, Pacific, Central, etc. I have to find a city within the zone and that confuses the customer.

    1 vote
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  8. Hello!We would like the ability to limit who can see Meetings recordings. We would like our Users to be able to Host Meetings/Videos, but we feel the Super Admin should be the one to determine who can then view those recordings.IE we should be able to remove the option My Recordings under Video on the desktop app.Thank you!

    1 vote
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  9. Add security feature to each webinar to allow presenter to choose who can access/view the recording.

    3 votes
    Implemented  ·  0 comments  ·  Webinar  ·  Admin →
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  10. While in a few meetings yesterday, the meeting abruptly ended for everyone on the meeting. We were unable to re-join the meeting as a message came up saying - you have another scheduled meeting. I want to disable that setting. Our meeting lasted longer than what's scheduled and we don't want to be disconnected.I reported this to support and was told this is normal behavior and to suggest a disable button.

    17 votes
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  11. You can't control removing guests the blocking feature is not appropriate. If you have multi guests from a company and you are only looking to remove one person this feature is horrible. As the admin I should be able to remove guests and also help them update the emails when they change companies but instead I have a user with 3 emails and I can remove them from the directory it's very messy. Also labeling people guests is not ideal.the admin should be able to choose those labels. Alot of people in my org don't like being labeled guest. 

    8 votes
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  12. Allow ‘Turn off Camera for participants’ to be set from the admin RingCentral Video settings. This option existed in RingCentral meetings and can be set when creating a meeting, but is not configurable through RingCentral Video settings admin portal. Enabling this to be set for the entire account would provide consistency in the case that a meeting host forgets to change the setting.

    11 votes
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  13. Some competitors have a feature where they can hide or change the name of the host of the meeting.
    The use case is:
    1. Customer is in healthcare and offers telehealth services.
    2. The host of the meeting wants to protect their own privacy by hiding their full name to customer/patient. They would like to show just first name or similar.
    This is naturally not an issue for internal meetings.

    1 vote
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  14. Add a phone number area to the team area so that the contact can be sent a text instead of an email. I have over a 100 clients that I would like to use this area to send them a text message on the 15th of each month instead of emails because most of these people are over sixty, some are from different countries and don't know how to use email. These names should not go into the "All Company Contacts" area, each team should be separate. Please contact me if I can help to make this clearer.

    1 vote
    Under Review  ·  0 comments  ·  Rooms  ·  Admin →
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  15. for virtual estimates a sales person can text the customer a link that brings them to a video call that gets recorded so sales can make estimates. simple turn key

    1 vote
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  16. ...pecific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.. Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad specific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.

    6 votes
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  17. If a user is typing while in a meeting, sometimes the spacebar triggers the microphone to unmute unintentionally. We should have an option to disable that feature in the RCV settings. It doesn't need to be completely removed as it is a convenient feature, but it can be troublesome when in meetings as a listening party only.

    42 votes
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  18. How about allowing users to control screen and place them into the waiting room like you had prior to the update?

    3 votes
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  19. Having the ability for the room host or moderator to change the name of those that join in. For example: Someone joins the meeting by cellphone, it shows the device ID only. It would be extremely helpful for the record playbacks and those attending to see who is talking with their name on the screen. I know "GoTo Meeting" has this ability and it would be awesome to have the same feature here.

    4 votes
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  20. The camera settings crop the background and one’s face appears more in the foreground. Prefer to appear farther away from the camera than to see close up of the face from the screen.

    1 vote
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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