1321 results found
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Adding a zoom in option while someone's sharing their screen
Useful for people with accessibility concerns.CTRL + (scroll) would be most effective with this
6 votes -
improve call forwarding for incoming calls
Today under call forwarding and voicemail, work hours, incoming calls you cannot ring a desk phone (or any other phone) before ringing the My Desktop & Mobile Apps. We need to be able to simply ring the desk phone then the apps if the desk phone isn't answered. Otherwise we simply have to wait to answer the phone on the desk and that is stupid.
1 vote -
Allow two or more attendees to present simultaneously
It would be ideal to allow two or more to present simultaneously with the use of the overlay feature. This is ideal for lets say a scientific debate where two people are presenting slides or some other material in real time. Then a third person (moderator) who let's say is in the middle of the presenters can react to what is being shown.
3 votes -
please remove the person saying muted and unmuted.
when on a conference call I don't want to hear muted and unmuted. It is annoying
12 votes -
Non-obstructing chat window
The chat window, when open, obstructs the videos. This makes it very frsutrating to have to move it around all the time just to see the videos we use RC to see. It would be great if the chat panel opened to the side of the videos so it did not obstruct video
1 vote -
Allow resizing of the tiny video image of self when in full screen
When in full screen mode, the image of self is a tiny box in the upper right hand corner. In RC meetings, I am able to resize this box to make it larger so I am able to observe how the participant views me. When using RC video for telemental health appointments, it is important for our therapist to be able to observe themselves in order to monitor their own non-verbal communication--which is not possible on the existing tiny image. Using gallery view is not a sufficient work around as it is impossible to "make eye contact" with the participant…
2 votes -
Ability to Export Text Messages to a transcript.
Hello,We were looking at using Ring Central SMS Text Messaging as another to communicate with our customers and clients. It would be great if text message conversations were exportable to a transcript that we could export and put in their file.Thank you!
3 votes -
Ring Central Desktop App should work with Outlook for Scheduling
For whatever reason RC is phasing out the Ring Central video and using the desktop app directly. This is great however, users cannot see their scheduled meeting without having connected Google or MS O365. What about On-prem users? We do not have MS accounts. Now users cannot see their scheduled meetings. This should be an easy fix as when you do schedule a meeting, the software does open Outlook to send the invite.
3 votes -
Revise the Side-by-side option to allow Viewing of two shared screens
Use Case: As a trainer, we have two participants sharing their screens, following training instructions. Trainer wants to watch both participants enter the information simultaneously. Had hoped that the side-by-side option allowed viewing of both shared screens simultaneously. Currently, all that can be viewed using the side-by-side option is one shared screen and the participants. As per the community support response, the only recourse is to activate multiple shared screens and toggle between the shared screens.
6 votes -
Waiting Room Enhancement: Send a chat message to waiting room
when using RCV to conduct/host a round table, it's beneficial to hold attendees in the waiting room and to be able to send them a message, e.g. starting in 2 minutes
24 votes -
connect 2 callers trying to connect with each other simultaneously
when 2 people try to call each other at the very same time, the 2 struggle to connect as each is "outbound" to the other. this leads to both hanging up their outbound call and calling again. could we recognize that 2 people are trying to call eachother a the same time and merge the 2 calls?
1 vote -
Manage Branding - customize url, logos, backgrounds, watermarks in Meetings, Invitations
As a user paid commercial white label of Zoom we expect RC to offer the same features at a minimum. Currently branding is only supported in a limited way in webinars at RC. What we need is at LEAST the same features Zoom supports. Even better if there were a template manager for landing page branding / colorsa template manager for invitationssupport for vanity URLs e.g. meetings.companyname.com See Zoom article here:https://support.zoom.us/hc/en-us/articles/201363233-Customizing-branding-settings-for-your-vanity-URL#h_8854d8ae-0918-4da6-9d6b-983302adfc53
31 votes -
iCal sync is an issue with Schedule list in the RC video software.
You have accommodated Google and Outlook calendar users. I am able to get my video meetings to populate my iCal(endar), however, I cannot get a list of my scheduled meetings in the app. It would be very helpful to get a schedule list.
1 vote -
34 votes
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Sharing computer sound
I would like the person i am speaking with to be able to hear my computer sounds
2 votes -
Make it easier to join meeting in browser for non-subscribers
We are losing business because our clients can't figure out how to join RC meetings without downloading and installing the client and registering for an account. When they click on a meeting link, please STOP automatically starting to download the client for them, and please make the "Join meeting in browser" option BIG and EASY TO FIND. Right now if they click "Join meeting" it doesn't join them - it starts downloading the client again, and they just get mad and tell us to use Zoom instead.
2 votes -
Allow special characters in user last name field
We would like to be able to show our pronouns next to our last name, but the field doesn't allow special characters in the name field. Please either add a new field for pronouns, that would show next to the name in the RingCentral Meetings app, or allow special characters in the last name field.
12 votes -
Add Time Zone Designation for Organizer of Call
The call Organizer should be able to designate the time zone of a scheduled meeting directly on the scheduling page. Currently, the scheduling time is fixed to the organizers extension. Example: If I'm in an airport using my laptop, I can't schedule the video call to line up with my current time zone for that airport.
4 votes -
Shortcut Key for Enabling and Disabling Annotations
Bind a keyboard/mouse key to enable and disable annotations so the presenter will be able to transition using screen shared functions and presenting functions.
1 vote -
Auto Record When Host Joins
We record meetings and it's much easier if the recording automatically starts than to remember to click record button. It leaves room for human error.
1 vote
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