1392 results found
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Details in the Invitation
Please list the following in the invite:subject, date, and time
1 vote -
When doing 2-Factor authentication and you select CELL phone, change prompt please
When doing 2-Factor authentication and you select CELL phone, change prompt please to now indicate you will have SIX and not FOUR digits to enter. The recording currently says FOUR Digits but then gives you six.
1 vote -
Configure outbound dialing from Rooms
We have multiple Polycom Studio X50 video conferencing units, and they work great with users that are on RingCentral, but if we're invited to a vendor call, there's no way for us to dial in to WebEx or Zoom meetings. The baseline Polycom firmware has the capacity to act as a SIP subscriber, so I don't know why this function isn't available in the RC App on the controller.
4 votes -
Ability to add another user in ongoing RingCentral Video call
Sometimes we want to add another user in the ongoing call. A feature to enter the user name (RC id) and directly add that person can be very helpful.
10 votes -
Opt out of conversation in Meeting
I am forced to be in the group chat for my organization. Every time someone posts a gif or makes a comment i get a notification. Even though it is just a small red dot i need to check it every time because it might be a message to me. There is no way when not in RC to see if it is for me or just group chat.
3 votes -
Auto-Mute
In the event that a participant is speaking, and another member has not muted their mic, to prevent overlay or echo the system could use an auto-mute.
2 votes -
RingCentral Conference Meeting
We are requesting to have a feature on RingCentral Meeting to disable to use the access code when using the Dial-in (+16504***,,964***#) when joining on the Conference Meeting.The one-tap join numbers are too long, can we just use the Static Conference numbers?
1 vote -
Main company greeting without caller being able to bypass it by pressing an extension
When a call comes in, the caller must listen to the main greeting without bypassing it by pressing an extension.
1 vote -
Ability to Export Text Messages to a transcript.
Hello,We were looking at using Ring Central SMS Text Messaging as another to communicate with our customers and clients. It would be great if text message conversations were exportable to a transcript that we could export and put in their file.Thank you!
4 votes -
See entire class while sharing screen!
When you are sharing your screen with a classroom of students as a host, the gallery view of your students turns into a strip of about 4-5 only. There is no way to see the rest of the class until you stop sharing. In a classroom setting, this prohibits a teacher from having a discussion, as they can only see a few of their students while presenting material. It would be great (especially with dual monitors) to be able to maximize the entire gallery view with all participants on one screen and have the shared material on a second screen.
19 votes -
Give co-host more authority during RingCentral Video
By having the host being the only one with access to the Meeting Room function (setting up rooms, designating participants, etc.), for larger group meetings, this does not allow for an efficient distribution of work and sharing of tasks. Giving shared authority would allow the meeting hosts / co-hosts to work as more of a team on behind-the-scenes logistics, etc.
13 votes -
Busy Mode
When I am in a call I wish that I don´t hear the annoying ringtone when someone is calling me. All partners and end customers are contacting meBusy signal is needed asap!!
1 vote -
If you maintain more than one calendar have them show up in RingCentral indifferent colors.
Right now it merges all the calendars (5) into my calendar no difference in who it is for and/or option to choose a different color.
1 vote -
Allow participants to add their pronouns
There currently is not a good option for participants to change the way that their names display. I'd suggest that there should be an option for participants to display their pronouns (they/them, she/her, he/him, etc).
1 vote -
More than one user needs to be able to text from the main company number
When you have 6 users who all communicate with homeowners. We all need to be able to show the main company number as the number to communicate with. Some of our customers have us saved in their phone 7 different times.
1 vote -
Automatically switch to do not disturb while in video meeting
I attend a large amount of video meetings each day and it would be nice if the tool will automatically put me into do not disturb when I join a meeting. Many times my phone rings during the call and I have to send it to voicemail and then manually put myself into do not disturb to prevent further interruptions.
30 votes -
38 votes
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RCV | Remove Message that you are the only person on the meeting
I think One of the issues I see is that sometimes we may want to record ourselves talking or show our screen, but there aren't other participants. In Ring Video, it continues to show this message and there is no way to remove it.It won't work for us to record a message to people with that green bar over our faces
2 votes -
add a youtube video feature increase you want to show a friend a video you dont have to present it or get a link you can just tell them ...
...to search it up.
2 votes -
We need a reporting listing out all Ring Central Video meetings
We have this today for Ring Central Meetings and we import the data daily into our CRM but as folks start to use Ring Central Video, we don't have the same thing for those meetings. This is a major problem.
4 votes
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