1414 results found
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Ring Central Desktop App should work with Outlook for Scheduling
For whatever reason RC is phasing out the Ring Central video and using the desktop app directly. This is great however, users cannot see their scheduled meeting without having connected Google or MS O365. What about On-prem users? We do not have MS accounts. Now users cannot see their scheduled meetings. This should be an easy fix as when you do schedule a meeting, the software does open Outlook to send the invite.
3 votes -
Notify host by email when attendees join a meeting before the host
RingCentral Video should add a feature so that the host can get an email if attendees join when the host has not yet joined.RingCentral Meetings has this feature alread. A toggle on service web allows the host to receive an email notification if participants join their meeting before them, this includes the names of the people who have joined (see attached screenshot).This notification is extremely useful to know when people have joined a meeting early, or even if someone joins on the incorrect day (see screenshot of notification attached). As example, I train people remotely via both RCV and RCM.…
13 votes -
Revise the Side-by-side option to allow Viewing of two shared screens
Use Case: As a trainer, we have two participants sharing their screens, following training instructions. Trainer wants to watch both participants enter the information simultaneously. Had hoped that the side-by-side option allowed viewing of both shared screens simultaneously. Currently, all that can be viewed using the side-by-side option is one shared screen and the participants. As per the community support response, the only recourse is to activate multiple shared screens and toggle between the shared screens.
6 votes -
35 votes
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Waiting Room Enhancement: Send a chat message to waiting room
when using RCV to conduct/host a round table, it's beneficial to hold attendees in the waiting room and to be able to send them a message, e.g. starting in 2 minutes
24 votes -
show multiple screen sharing
features to show multiple screens, share from multiple users.
24 votes -
connect 2 callers trying to connect with each other simultaneously
when 2 people try to call each other at the very same time, the 2 struggle to connect as each is "outbound" to the other. this leads to both hanging up their outbound call and calling again. could we recognize that 2 people are trying to call eachother a the same time and merge the 2 calls?
1 vote -
Manage Branding - customize url, logos, backgrounds, watermarks in Meetings, Invitations
As a user paid commercial white label of Zoom we expect RC to offer the same features at a minimum. Currently branding is only supported in a limited way in webinars at RC. What we need is at LEAST the same features Zoom supports. Even better if there were a template manager for landing page branding / colorsa template manager for invitationssupport for vanity URLs e.g. meetings.companyname.com See Zoom article here:https://support.zoom.us/hc/en-us/articles/201363233-Customizing-branding-settings-for-your-vanity-URL#h_8854d8ae-0918-4da6-9d6b-983302adfc53
31 votes -
iCal sync is an issue with Schedule list in the RC video software.
You have accommodated Google and Outlook calendar users. I am able to get my video meetings to populate my iCal(endar), however, I cannot get a list of my scheduled meetings in the app. It would be very helpful to get a schedule list.
1 vote -
When sharing a remote users' desktop, allow me to copy a file to their desktop
Allow a user to copy a file to a remote users' desktop during a sharing session. Appropriate permissions should be requested/apply, but if I am in a situation where I am providing support to a client and need to update software on their computer, this feature would make it really easy for me to update or add the necessary to get their system working again.
8 votes -
Sharing computer sound
I would like the person i am speaking with to be able to hear my computer sounds
2 votes -
Make it easier to join meeting in browser for non-subscribers
We are losing business because our clients can't figure out how to join RC meetings without downloading and installing the client and registering for an account. When they click on a meeting link, please STOP automatically starting to download the client for them, and please make the "Join meeting in browser" option BIG and EASY TO FIND. Right now if they click "Join meeting" it doesn't join them - it starts downloading the client again, and they just get mad and tell us to use Zoom instead.
2 votes -
Allow special characters in user last name field
We would like to be able to show our pronouns next to our last name, but the field doesn't allow special characters in the name field. Please either add a new field for pronouns, that would show next to the name in the RingCentral Meetings app, or allow special characters in the last name field.
12 votes -
Video Preview
I would like to have the ability to preview my video image before joining/sharing with the group in a video meeting. This way one can check to make sure there is nothing embarrasing in the back ground, check your hair, or just to make sure the picture is appropriate before sharing with others.
31 votes -
Add Time Zone Designation for Organizer of Call
The call Organizer should be able to designate the time zone of a scheduled meeting directly on the scheduling page. Currently, the scheduling time is fixed to the organizers extension. Example: If I'm in an airport using my laptop, I can't schedule the video call to line up with my current time zone for that airport.
4 votes -
Shortcut Key for Enabling and Disabling Annotations
Bind a keyboard/mouse key to enable and disable annotations so the presenter will be able to transition using screen shared functions and presenting functions.
1 vote -
Auto Record When Host Joins
We record meetings and it's much easier if the recording automatically starts than to remember to click record button. It leaves room for human error.
1 vote -
Allow access to recordings without having to request from host
We record our calls and sometimes management needs access to listen to them. If the host is off or it's after hours, management won't have access to the recordings
1 vote -
Add a pointer tool
It would be nice to have a pointer to use while sharing my screen. Had this in Go To Meeting and used it all the time.
6 votes -
Glip/RCV need Breakout Rooms
Since this is a meeting room too we need to be able to use breakout rooms to make them more intimate.
11 votes
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