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581 results found

  1. Stream Deck

    Create a plugin to be used with a Stream Deck.

    6 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Ringsense-Zoho CRM Leads Module Integration

    Leads Module is not a part of current integration, please include the lead module as well so that those calls are also tracked/analyzed effectively.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  3. RC Labs - Inbound Call Logs

    To be able to log phone calls in RC Labs for Hubspot activity. Currently, this feature is only available on the official Hubspot integrations of RingCentral.

    2 votes
    1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  4. Auto log in feature in Microsoft Dynamics

    there should be an auto-log-in feature in Microsft Dynamics so we can easily sign into our accounts and not be disturbed of re-entering the details all over again

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  5. Outbound Caller ID - Label Number

    To have an option to modify or change the label for Outbound Caller ID.

    12 votes
    2 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  6. Updating User Details in SW when AD is enabled

    RingCentral users should have the option to modify user details in the online admin portal even though Active Directory is enabled.

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. Custom.net CRM Integration

    BT Custom.net CRM Integration

    Please allow Custom.net CRM Integration on all BT accounts.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  8. MyCase

    Incoming calls to launch known contacts in MyCase to allow entry of notes, etc

    14 votes
    3 comments  ·  Integrations: Other  ·  Admin →
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  9. Voice/Language Translator

    The customer wants to have the feature voice/language translator for Italian users

    2 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  10. Allow the ability to disable user's access to Automator

    Automator is available for all users regardless of their role which is normally fine. However, there are instances that it would be favorable to allow admins to disable Automator since it it's configured incorrectly it can effectively cause more problems than help.

    There is no specific permission under Roles & Permissions that we can modify in order to achieve this and it will be helpful if we will be given the option.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  11. Presence Sync

    Presence between RingCentral App and RC Embedded App in MS Teams should sync as expected. Wants to use also 3rd party app for Calling in RC for Salesforce,

    Available Presence Sync features reference:
    https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US#GUID-fc957152-15ba-48ab-800c-e92581c61a6c-en_us

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  12. BT Epos Integration

    It would be better to have Epos Integration on BT Cloudwork. This integration is not supported on BT yet.

    19 votes
    4 comments  ·  Integrations: Other  ·  Admin →
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  13. Create custom emojis

    Create customized emojis in RC.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  14. cardconnect integration

    We have been trying to process payment through the IVR, but we haven't find a tool to do it in RingCentral.
    This would be great to collect payment, automatically or guided by an agent.
    There are some platforms that do it but they are expensive, and it wouldn't be a good idea to use 2 phone systems.
    One of the most popular payment processor is CardConnect, and is currently the platform we are using for to charge our clients. (If you want a good price hit me up lol)
    I hope you will consider this idea!!

    4 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  15. rentec direct

    Offer integration with Rentec Direct property management.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  16. Ringcentral for Teams

    Admins should have an option to remove the Fax icon in the RingCentral for Teams.
    Fax has been disabled admin portal.

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  17. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  18. Call pop after ending the call in all integrated apps

    We are looking for a screen pop that happens after the call has ended in order for the end-users to finish entering data for the contact. We are using Dynamics 365.

    Hopefully, this option will be available in all integrated applications.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  19. Voicemail Email Integration

    Other phone systems have a feature that allows voicemail messages to be delivered to email (specifically Exchange email) where when the voicemail message is marked as "read" in email, it is automatically marked as "read" in RingCentral. Same is true of deleting messages.

    If RC can figure out a way to do this, it would improve the end-user experience of those with physical phones who might only interact with the phone system through their physical phone and their email. Marking voicemail as read in email will turn off the voicemail notification light.

    I believe Cisco refers to this feature as…

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  20. Clio Grow

    Team,

    I am posting this on behalf of a client who is using Clio Grow as their CRM.

    Our Unified CRM (RingCentral Lab) integration only works with the standard Clio platform, and not Clio Grow.

    https://www.ringcentral.com/apps/unified-crm-extension?compatibility=ringcentral

    It would be great if we could include this in our plans to expand the Unified CRM feature to include Clio Grow as a click-to-dial/call logging solution.

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?
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