Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

579 results found

  1. Improve PagerDuty Integration By Including Incident Title in RC

    Currently, PagerDuty integration posts messages to RC that include only "Trigger Type", "Service", "Assigned To" and "Changed By". An incident identifier is also provided, but in our case is always "Incident: null"PagerDuty events contain a "Title" field which would be extremely useful if provided in RC. Right now, due to the limited information displayed, we have to go to PagerDuty to get details on every single event.Can the integration be updated to use the "title" or "description" in the display of the events?

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. You guys should have a intergations with repairshopr

    This would intergrate our calling to go into ticket and also use to update text and call history

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  3. Integration with Pabbly Connect

    Integration with Pabbly Connect

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  4. Integration with Tabs3

    Practice Management Software for law firms for Office at Hand

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  5. Ribbon Option in Outlook for RC Scheduler Outlook Add-In

    With the RC Outlook Plug-in for Windows and Mac, the plug-in had a ribbon displayed on Outlook. Since this feature does not exist with the RC Scheduler Outlook add-in, RingCentral should make the RC Scheduler be displayed as a ribbon instead of having to click through to "New Appointment" or "New Event"

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  6. StorEDGE integration

    This is one of the most popular rental software, however, its downfall is its messaging, call management, and customizability. It's great as a rental software but nothing beyond that. If you could integrate with it so that everything is also attached to customer's accounts, that would be so absolutely amazing.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. Offer Ring Central app with Sandboxing disabled for Citrix deployments

    We have been testing the Ring Central App in our Citrix environment. Users log in via Wyse terminals running ThinOS 9.1+. Since there is no Ring Central workspace plugin for ThinOS we are required to rely on HDX redirection.The issue is that Chrome/Chromium apps run with audio sandboxing making the detection of certain audio hardware (specifically microphones) impossible when the end client is running on ThinOS. The solution for Chrome has been to deploy a GPO to disable the audio sandbox which allows for the detection of audio hardware. Since the Ring Central app is an Electron app and thus…

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  8. Glip needs to interface with accounting software like QBO and Zoho Books

    Project/task management (Glip) is very limited (and useless for us) if the work we do (tasks) can't be attributed to work done for internal (company) and external (client) projects. So we do not use Glip. Instead we use a real PM app (Zoho Projects and CRM). Please consider creating the sync/integration for Zoho Books (bookkeeping/accounting software).

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  9. Integration with ClientBase CRM for travel agencies and tour operators

    ClientBase is the largest install CRM in the travel marketplace and being able to integrate calls, IMs etc into each ClientBase record would be very useful. ClientBase has connections for traveler records but also to airline, tour and cruise line inventories and invoices.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  10. Integrate with Adobe Captivate Prime

    integrate with an LMS

    1 vote
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  11. Convin.ai for RingCentral

    Convin.ai is an AI-powered Conversation Intelligence software for all remote sales team.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  12. The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar app

    The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar appQuick access to the RingCentral Scheduler add-in for scheduling RCV calendar meetings

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  13. Need an integrations with Live Chat or Fresh Caller

    A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  14. Integrate with Marketing Pro

    This is a CRM and client marketing app.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  15. Velocify CRM integration

    Useful to be able to integrate the 2 for efficiency of use.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  16. Miro integration similar to Zoom

    I would love to see an integration with Miro, similar to the way Zoom integrates with Miro. See here: https://miro.com/works-with-zoom/

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  17. service autopilot integrate with ring central platform

    did not find service autopilot on the list of supported apps please creat an APA

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  18. Senta CRM

    Connect Senta CRM to be able to call from a website and flash up on screen who is calling

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  19. Add Top Producer CRM to integrations list

    Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central in our database.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. Show "TO" information on Dynamics 365 module!

    We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentiates per company via Rules and PowerAutomate flows. But we're stuck because incoming SMS/Call/Fax information does not carry "To which phone number this was sent" information!Basically we need to see:From (212) 365-4023To {RingCentralPhoneNumber}on all these items... Right now only From information is displayed and it's not enough :-)Meanwhile, this thing works so beautifully I can cry. Thank…

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?
1 2 … 22 24 26 27 28 29
  • Don't see your idea?