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107 results found

  1. Ability to assign an activity to a user in HubSpot reports

    Currently, we don't have an option to assign an activity to a user in HubSpot reports.

    After creating a report to view the total number of SMS/Calls using RingCentral for HubSpot in HubSpot, it will show under the Unassigned section.

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  2. Hubspot for Internet Explorer

    2 votes
    New  ·  1 comment  ·  Integrations: HubSpot  ·  Admin →
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  3. "Disconnected" calls in HubSpot

    Use a better transient status instead of "Disconnected" when a call is ended.

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  4. Hubspot - Native Dialer Call Logs/Recordings

    RC for Hubspot CTI is not registering the contact information for calls

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
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  5. RC for Hubspot - Auto Log Calls to control by Admin only

    Customer wants to control the Auto-Log calls settings of all Users that is using RC for Hubspot extension

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  6. RC for Hubspot - Click to Call feature

    We are unable to use the ringcentral click to
    dial function from within the individual contact record, however it is
    working from our contacts list. We will just click to dial from the list.

    2 votes
    0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  7. Syncing RingCentral Call Logs and Analytics Detailed reports to Hubspot

    Need to sync all detailed information of Call Logs and RC Analytics in Hubspot Call Logs
    For Call Logs, we need to see the Call Length and Duration.
    For RC Analytics, we want to see the selected filter in RC Analytics to the Hubspot Analytics reports

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  8. Hubspot extension to work outside of Chrome extension

    It would be best for Hubspot extension to work outside of Chrome extension

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  9. RC for Hubspot - Call Transcribe

    Wants know if the integration is working properly and if he is able transcript the call with the Hubspot App

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  10. RC for Hubspot - Ticketing System

    Can we have someone try to set up a time with our group to walk through the steps in setting up auto-create ticketing for our RC and HubSpot integration? We are looking to auto-create a ticket within HubSpot once one of our agents has initiated a call with a customer.

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  11. RC for Hubspot - Multiple Contacts

    Need to add multiple RC numbers to one Hubspot contact for the SMS activity to select and not add manually per contact

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  12. Hubspot workflow

    Sync the SMS workflow of Hubspot into Hubspot itself; Rc for Hubspot ; RC app.

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  13. RC for Hubspot - Call Logs features

    Is it possible to log calls in a hubspot immediately, and not after its completion, in order to indicate the necessary information in the contact?

    2 votes
    0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  14. RingCentral for HubSpot: Search/Associate new call to existing record

    The ability to search for and then associated a new call to an existing record for inbound calls without matching records.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  15. RingCentral for HubSpot: Clarity with Outbound caller ID

    It is currently not clear that "additional desktop app" refers to chrome browser extensions. There are many outbound caller id settings to chose from, it's not obvious which to select.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  16. RingCentral for HubSpot

    Outbound caller ID - it's not obvious "additional desktop app" refers to chrome browser extensions.

    2 votes
    0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  17. conference call for hubspot

    Having a conference option in chrome extension of hubspot for ringcentral

    2 votes
    Under Review  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  18. Edit/Modify fields in Hubspot softphone

    I would like to add fields to the softphone in RingCentral. We have RingCentral connected to our CRM (HubSpot). We need to add options to the softphone for when a customer calls in - for example if a business calls in we need to make it as a business customer and have that flow through to HubSpot.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  19. RC for Hubspot - Adding Comment and Other Associations

    Customer wants to add comment or other associations to SMS record activity

    2 votes
    Under Review  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  20. Hopefully Ring central extension in HubSpot having a feature to identify the recipient what keypresses in IVR menu the caller's pressing.

    This is useful for us and easy to identify our productivity as a team.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?
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