Skip to content
← Developer Platform, APIs, & Integrations

How can we improve RingCentral?

Developer Platform, APIs, & Integrations: Other

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Integrate WhatsApp to MVP plans

It would be great if we had the option to integrate WhatsApp into MVP office plans.Currently, there is no direct way to integrate WhatsApp and their MVP account. The only way is by having a RingCX Digital account and connecting to WhatsApp. If they need help in setting up RingCX Digital account, they will have to reach out to their Account Manager or our Sales team.

22 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Ian Christopher shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Charles commented  ·   ·  Report

    We have a number of staff having connected WhatsApp to their RingCentral DID's. Not sure the time frame in which this successful integration occurred, but trying to do so now fails with the "invalid number" notice.
    I'll need to further investigate the RingCX option, but at first glance it doesn't seem to provide linkage to staff DID's.