Integrate WhatsApp to MVP plans
It would be great if we had the option to integrate WhatsApp into MVP office plans.Currently, there is no direct way to integrate WhatsApp and their MVP account. The only way is by having a RingCX Digital account and connecting to WhatsApp. If they need help in setting up RingCX Digital account, they will have to reach out to their Account Manager or our Sales team.
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Charles commented
We have a number of staff having connected WhatsApp to their RingCentral DID's. Not sure the time frame in which this successful integration occurred, but trying to do so now fails with the "invalid number" notice.
I'll need to further investigate the RingCX option, but at first glance it doesn't seem to provide linkage to staff DID's.