Park Call Key Option for RingCentral for Salesforce
Similar to the RingCentral app and phone app provide a button within the RingCentral for Salesforce that will allow users to quickly park calls and pick up parked calls.
11
votes
LA Remit to Address
shared this idea
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Joan
commented
This feature is critical for us since the only way our Agents can get multiple queue calls is to "park" a call then the system will send them another queue cal
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Larry
commented
this is required.
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Janice
commented
n/a
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Jerry
commented
This feature is critical for us since the only way our Agents can get multiple queue calls is to "park" a call then the system will send them another queue call.