Settings and activity

7 results found

1. "Standard" level users being exposed to the "Admin Portal" tab when RingSense is enabled

   30 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Thank you everyone for reporting this-- our Product team is reviewing resolutions now.

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   Janice commented  ·  Jul 17, 2025  ·  Edit…  ·  Delete…

   Our normal regular users should NEVER see the 'Admin Portal' option in Users Settings service portal.

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   Janice supported this idea  ·  Jul 17, 2025

2. Need Public Parking in HUD

   24 votes

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   New  ·  13 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Janice commented  ·  Apr 28, 2025  ·  Edit…  ·  Delete…

   Essential due to high volume of calls.

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   Janice supported this idea  ·  Apr 28, 2025

3. Park Call Key Option for RingCentral for Salesforce

   11 votes

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   New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Janice commented  ·  Nov 13, 2024  ·  Edit…  ·  Delete…

   n/a

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   Janice supported this idea  ·  Nov 13, 2024

4. Identify queue calls and caller id/name for these queue calls on RingCentral for Saleforce

   10 votes

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   New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Janice commented  ·  Nov 13, 2024  ·  Edit…  ·  Delete…

   n/a

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   Janice supported this idea  ·  Nov 13, 2024

5. Enable Accept/Do Not Accept Call Queue Calls via RingCentral for Salesforce

   11 votes

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   New  ·  9 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Janice commented  ·  Nov 13, 2024  ·  Edit…  ·  Delete…

   Enable Accept/Do Not Accept Call Queue Calls via RingCentral for Salesforce – RingCentral Ideas
   Identify queue calls and caller id/name for these queue calls on RingCentral for Saleforce – RingCentral Ideas
   Park Call Key Option for RingCentral for Salesforce – RingCentral Ideas

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   Janice supported this idea  ·  Nov 13, 2024

6. Merging Calls in RingCentral harder to do in "New Layout"

   32 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Non-Super Admin users can elevate themselves to a Super Admin.

   93 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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