986 results found
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Auto-Answer in Salesforce RingEx
Would be great if Auto-Answer in Salesforce is also available in RingEx and not just in RingCx/CC account
1 vote -
We would like to play an announcement or text to speech, while using the API to make a call.
We would like to play an announcement or text to speech, such as "Your document has expired." Kindly provide a revised version as soon as you can. We can play "Thank You" while using the API to make a call.
1 vote -
Dynamics ticket
Ability to assign the tickjet to the user who take in the all and not the main admin
1 vote -
Dynamics 365 Call Logs - "Regarding" field
Ability to add the Regarding call disposition on Create Call Log tool for Dynamics to RC Integrations
2 votes -
Netsuite ticket creation
customer would like to have an ability where netsuite can automatically create a case during inbound call
2 votes -
User Provisioning should not have a welcome Email
Provisioning the Users from Azure to be added in RC Users should not require them to setup their account like creating password, PIN and SQ since they are going to login only using SSO.
2 votes -
woodelivery
we use woo delivery could you please connect it with ring central
1 vote -
Click to Dial on Hubspot mobile
Would like to have the ability to just tap on a phone number on an email or in Hubspot mobile and will dial out in RingCentral app
1 vote -
Provide features to personalize the default logging of a subject line.
I would love to be able to personalize the default subject line logged for an SMS in Salesforce. Notably, if I could make it "SMS with <name>" or--even better--"SMS about <x>" from the first line in my notes or something of the like.
6 votes -
AI notes from RingCentral automatically loaded into Advyzon
Some have suggested this for other integrations - just throwing the hat in the ring for all Advyzon users!
1 vote -
Marked as call answered instead of missed | Dynamics365
As of now this behavior is by design when queue ring settings is set to ring 'Longest Idle', as for the customers to know that the queue call was answered elsewhere the call history is marked as call answered instead of missed.
2 votes -
Sunbase
We'd like to integrate with our CRM https://www.sunbasedata.com/
1 vote -
SCIM
Ability to make changes on the main super admin without disbaling the SCIM
1 vote -
Display Settings in Salesforce
(1) Unresponsive SMS 'Related To' field but has matching Phone Fields
(2) Inbound and outbound call activity will not save to Prospect or Account records when logged.It would be great if these features are available!
1 vote -
RC for Salesforce - Using Matter as a Case for call logging
We want to use our created object in Salesforce called as Matter instead of using Case when creating call logs and all the activity should be added in the chatter field
2 votes -
contractor foreman
Would be great to get an integration with Contractor Foreman
1 vote -
1 vote
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Create a link to Hubspot contacts when hovering on contacts from RC Mobile App
Create a link that will forward you to Hubspot contacts from the RC mobile app when you hover over the contacts on the app
1 vote -
Intergrate with crm OODO
Do you intergate with OODO
2 votes -
RingCentral for Salesforce - Call Transfer / Call Leg
We receive the original Caller ID (Client phone number) and we have the Destination Caller ID (Agent number) but we don't have the forwarding phone number if the Client dial on our General line. Is there a way for us, using RingCentral for Salesforce to receive all the call legs and the associated call legs phone numbers so we can display and store them in Salesforce?
2 votes
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