589 results found
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Integrate with Constant Contact
Integrate Constant Contact
3 votes -
To have video door station to work with RC auto provision settings.
I'm trying to get the video door station to work with RC auto provision settings so that I can have an option or ability to make the T58w Pro phone.
2 votes -
Stream Deck
Create a plugin to be used with a Stream Deck.
7 votes -
Contact events using RC's automation tool or add it as a trigger in Zapier
Create a trigger/event for newly added Contacts within Automator or Zapier.
2 votes -
SMS Automator opt in
Ability to check lthe ist of opt in numbers for SMS Automator in Rc desktop app / web app
1 voteThis feature was implemented in our core product. SMS will be blocked to numbers on the opt-out list.
For greater consent management control, look at Enhanced Business SMS powered by BeeTexting,
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Microsoft 365 Business Central Integration
Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -
1 vote -
SSO in RingCentral Sandbox environment
Request to have the capability to use SSO in RingCentral Sandbox Environment
2 votes -
Archiver account-wide set up
Option to set up the Archiver Account wide for all the admins on the account.
4 votes -
Noise cancellation feature on the RingCentral for Google extension
The noise cancellation feature available on the RingCentral app should be made available via Google Chrome extension or other browser-based integrations without having to set the 'RingCentral app' as the calling mode.
2 votes -
Can you create the ability to integrate with Loxo?
Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.
1 vote -
RingCentral for Google - Display the actual phone number as opposed to the CLID name.
There should be a way to have the RingCentral Google's History tab to show the customer's actual phone number as opposed to their caller ID name/contact.
2 votes -
2 votes
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Media optimization support for RDS deployments with Windows Server multisession session hosts
This is currently only supported with Citrix, VMware and Azure (AVD/ Windows 365).
Some customer are using regular remote desktop connections to RDS farms running Windows Server (2019/2022).2 votes -
Avaya ACO app integration with CXOne app
Please create a Presence Sync feature between the Avaya ACO and the CXOne app, so when a CSR is in a call with one app, the other app status changes to Busy and vice versa.
1 vote -
SMS Public Chat Box
Customer wanted to enable a public SMS chat box in Salesforce for their team to update or see the messages made by their customers with their agents
3 votes -
Google Workspace
Ability to integrate and use the Google workspace inside the RingCentral app nit just through gmail account.
2 votes -
Unified CRM - Clio 3-way call
Is it possible to do a 3-way call in the CRM extension? I just tried to do this with a client and the attorney. I could hear both of them, but they could not hear each other and I couldn’t see any way to merge the calls. I tried to start over and add the attorney to the call with the client. It looked like that was working, but it never rang for the attorney.
2 votes -
Outbound Calls in MS Dynamics 365
Clicking the Dial button / Phone icon in the Home page of Dynamics 365 only pull up the RC App for outbound calls and not using the RC for Teams Desktop Plugin. The RC for Teams DP only works when clicking the phone number to make outbound calls in the Contacts page of Dynamics 365.
3 votes -
Use click to dial in excel
Use click to dial in excelIntegrate RingCentral in Microsoft ExcelClick the number in excel and it will dial using RingCentral appOur customer uses Excel a lot and they need to call contacts coming from the Excel spreadsheet frequently.Please develop a feature in which RingCentral click-to-dial will work on an Excel spreadsheet.
7 votes -
RC for Slack CRM integrations
Need assistance to show the RC Phone icon to Slack CRM Integrations. Also, RC Phone call commands are not working and only show a white page to open a new tab on the browser.
3 votes
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