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592 results found

  1. Pipedrive integration - Log all calls regardless of RingCentral for the Pipedrive browser is closed

    If you are out of the office, using mobile app or not logged in (aka after business hours), and Pipedrive browser is not open at all times, then calls do not log. This creates the issue of all calls received outside business hours or to users who are out of the office... are not logging in to Pipedrive CRM.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Zapier contact

    Currently, I have 6 phone numbers in my RC account, but only 1 number shows up in Zapier for me to use. I would like to have all numbers showing up in Zapier.

    1 vote
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  3. Add additional notification for Archiver when it fails, storage limit exceeded and/or enable

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. Add additional notifications on Archiver should it fails or may need to turn on/enable

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. Phorest Integration

    Phorest Salon Software Integration

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Automator - Add a buffer for triggering an action

    Please add the ability to add a buffer time before the automation is triggered.

    For e.g.

    Missed Call automation, before triggering an SMS to be sent out. It is ideal that they could add a 5 minute delay before the text message is sent out.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. Integrate with Constant Contact

    Integrate Constant Contact

    3 votes
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  8. To have video door station to work with RC auto provision settings.

    I'm trying to get the video door station to work with RC auto provision settings so that I can have an option or ability to make the T58w Pro phone.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. Stream Deck

    Create a plugin to be used with a Stream Deck.

    7 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  10. Contact events using RC's automation tool or add it as a trigger in Zapier

    Create a trigger/event for newly added Contacts within Automator or Zapier.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  11. SMS Automator opt in

    Ability to check lthe ist of opt in numbers for SMS Automator in Rc desktop app / web app

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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    Implemented  ·  AdminByrne (Group PM, RingCentral) responded

    This feature was implemented in our core product. SMS will be blocked to numbers on the opt-out list.

    For greater consent management control, look at Enhanced Business SMS powered by BeeTexting,

  12. Microsoft 365 Business Central Integration

    Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. SSO in RingCentral Sandbox environment

    Request to have the capability to use SSO in RingCentral Sandbox Environment

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. Archiver account-wide set up

    Option to set up the Archiver Account wide for all the admins on the account.

    4 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. RingCentral for Google - Display the actual phone number as opposed to the CLID name.

    There should be a way to have the RingCentral Google's History tab to show the customer's actual phone number as opposed to their caller ID name/contact.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. Presence sync to expansion panel

    2 votes
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  17. Media optimization support for RDS deployments with Windows Server multisession session hosts

    This is currently only supported with Citrix, VMware and Azure (AVD/ Windows 365).
    Some customer are using regular remote desktop connections to RDS farms running Windows Server (2019/2022).

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  18. Avaya ACO app integration with CXOne app

    Please create a Presence Sync feature between the Avaya ACO and the CXOne app, so when a CSR is in a call with one app, the other app status changes to Busy and vice versa.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. SMS Public Chat Box

    Customer wanted to enable a public SMS chat box in Salesforce for their team to update or see the messages made by their customers with their agents

    3 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. Google Workspace

    Ability to integrate and use the Google workspace inside the RingCentral app nit just through gmail account.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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