947 results found
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App connect customize disposition
Ability to customize disposition using App connect
1 vote -
Zapier ringout
Ability to create a rule or setting in Ring Central Zapier that if I get a call from a number from a ringout web call in a certain number with extension I will automatically forward it to a call queue number without having to answer it or press 1.
1 vote -
RC for Zapier - RingOut API to RC App calls
Would like to use the RingOut API in Zapier as my Direct Number / Digital Line assigned on my extension instead of using 'MainNumber+Extension Number' to trigger the RingOut in Zap and connect my call in RC App
1 vote -
1 vote
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RC for Teams - Notification Badge
Need to disable the syncing of Notification badge for RC Chatbot in Teams Chat and RC Plugin for Teams (Embedded App) for new SMS.
1 vote -
Enabling Ai Notes on google extension
transription of the conversation for all users on ringcentral for google
1 vote -
Installing Unified CRM using Firefox
Will the integration work with the Firefox browser addon if I have the RingCentral Firefox addon installed? I do not use Chrome as my default browser. If I but install the Clio RingCentral addon through Chrome could I use the integration if I sign on to Clio using Firefox?
2 votes -
RC for Hubspot - Auto Log Calls to control by Admin only
Customer wants to control the Auto-Log calls settings of all Users that is using RC for Hubspot extension
2 votes -
Connection and synchronization of a company telephone book
Preferable LDAP connection to external LDAP's as well as the system to provide a internal speed dial list which a connection can be established from external devices via the generic SIP user interface e.g. legacy desk phones etc
17 votes -
Hubspot
Add the the source tag to be applied to all calls in Ringcentral &
Hubspot.Add ability to see the close rate. Leave comments on leads
or mark them as a booked service so we can assign a value to each lead?2 votes -
Archiver
Ability to archive the previous recording prior to connecting the archiver
1 vote -
Kipu CRM Integration
We need a way to merge our RingCentral interactions and AI call transcriptions into our Kipu CRM system. We need to be able to log vital call metrics and information with our prospective, current, and prior clients within Kipu. At the moment there is no way to get these two platforms working together.
1 vote -
RC for Salesforce - Campaign
I use Ring Central from Salesforce. I have a one-time request: We need to send messages to ~ 216 people from a Salesforce Campaign. They are members of this specific campaign. Is this possible with the Salesforce—Ring Central Integration?
2 votes -
User Provisioning configuration in Azure
UserName and Email Address in Azure, I believe it doesn’t like that theses values are different. Is there a way around this? At this time we need these values to be different for system reasons.
2 votes -
Microsoft Teams
Provide ability to all non higher level access or non admin in Microsoft to set up presence sync
2 votes -
RingCentral Scheduler
Can the RingCentral Scheduler be made visible outside of just meetings in Microsoft Outlook? I would like the button for RingCentral Scheduler on the main ribbon, so I can one click to schedule a meeting with RingCentral. I have tried work arounds with macros to make this happen, but I get a message that states, "RingCentral Scheduler is context-sensitive and works within meetings only."
1 vote -
Use HubSpot native dialer for calls
Currently, we do have two options for placing a call using RingCentral for HubSpot
1. Click to dial
2. From the CTI dialerIt would be great if we have an option to have the Call button from Hubspot working after installing the RC for HubSpot dialer
3 votes -
Lever by Employ Integration
Lever is primarily a HR/Recruiting tool that helps us configure, manage, and schedule our new hire candidate interviews. Zoom and MSTeams currently allow Lever to integrate with their respective accounts. The integration allows you to connect your external Zoom/MSTeams meeting links directly within Lever's platform. Current state with RingCentral is that our end users would have to create the candidate interviews in RingCentral first, and then copy/paste their meeting links into each new hire interview session within Lever. Functional, but not ideal during our heavy onboarding periods with "bulk" meeting creation.
1 vote -
RC for Zapier - Contact Sync for 3rd Party Applications
I am building a zap with the Zapier integration and I am noticing that the name field coming over in the zap is not populated. I do have my Google Contacts synced with the RC app but apparently this is not being passed to Zapier. Is there some way to make this work so I can bring in the name of a contact for use in a zap integration? I would use the G-suite integration for Directory Integration but since I only have a gmail account and not a full G-suite account that doesn't appear to work (or at least…
1 vote -
RC for Zapier - Accessing Zap in behalf of another Extensions
I wondering how I can get access through Zapier and/or Integrately to all of the organizations Missed Calls, Voicemails, etc, not just the ones specific to the user. I am trying to access the records from " Main number voicemail box 2 Message-Only Extension" To intgrate follow ups in our CRM afterhours but it doesn't seem like these are published to the admin account that I am connecting
4 votes
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