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  1. If a conversation is SMS messages spanning multiple days, the app will only log the messages on the last date.We want to be able to log all these messages.

    1 vote

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  2. If you are out of the office, not logged in (aka after business hours), and Salesforce is not open at all times, then calls do not log. This creates the issue of all calls received outside business hours or to users who are out of the office... are not logging in to Salesforce CRM.

    10 votes

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  3. 1 vote

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  4. Log SMS on Rc for Salesforce as a "log" and not a "task"

    1 vote

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  5. Trying to setup a video meeting to a leads but everytime he create one, it will not show the leads email to send the invite

    2 votes

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  6. We are unable to use the ringcentral click to
    dial function from within the individual contact record, however it is
    working from our contacts list. We will just click to dial from the list.

    2 votes

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  7. If you are out of the office, using mobile app or not logged in (aka after business hours), and Pipedrive browser is not open at all times, then calls do not log. This creates the issue of all calls received outside business hours or to users who are out of the office... are not logging in to Pipedrive CRM.

    1 vote

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  8. When no contact is matched, it would be nice to have the ability to auto pop a new contact page so that the end-user can easily begin creating a new contact. With this, the captured inbound phone number should be automatically fed into the "Phone Number" field within HubSpot.

    Lastly, in an ideal world, the call would then be automatically matched to the newly created contacted without having to select it in the drop down manually.

    3 votes

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  9. 1 vote

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  10. 1 vote

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  11. Phorest Salon Software Integration

    1 vote

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  12. Please add the ability to add a buffer time before the automation is triggered.

    For e.g.

    Missed Call automation, before triggering an SMS to be sent out. It is ideal that they could add a 5 minute delay before the text message is sent out.

    2 votes

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  13. Are there any plans to create an integration of RingCentral to WealthBox? Seems there are a lot of requests and hoping this is coming soon???

    1 vote

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  14. I'm trying to get the video door station to work with RC auto provision settings so that I can have an option or ability to make the T58w Pro phone.

    2 votes

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  15. Create a trigger/event for newly added Contacts within Automator or Zapier.

    2 votes

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  16. Ability to check lthe ist of opt in numbers for SMS Automator in Rc desktop app / web app

    1 vote

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  17. Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -

    1 vote

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  18. Ability to use both native direct routing and embedded app feature without compromising the dialpad of embedded app

    1 vote

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  19. Need to sync all detailed information of Call Logs and RC Analytics in Hubspot Call Logs
    For Call Logs, we need to see the Call Length and Duration.
    For RC Analytics, we want to see the selected filter in RC Analytics to the Hubspot Analytics reports

    2 votes

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  20. Request to have the capability to use SSO in RingCentral Sandbox Environment

    2 votes

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