295 results found
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Hoping For IFTTT Support and applets.
Wish there was IFTT support with RingCentral with the applets. I'm not smart with computer and IFTT Makes It easy to delever information to almost any platform i need from. From live call display for free pbx. The same would be great for here to help out even more. We use IFTT for alot and its unsupported. Just being our luck as we are Considerable familour about pipedream and other apps like that. I'm old school. I would love to be able to get my inbound info from IFTT the same way as i would on this platform that's great.
2 votes -
Attach VM Audio file to the email transcription email
Please create a feature that allows us to forward a voicemail to another RingCentral user within the company directory. Current I would need to download the audio and upload it back to message. Its not efficient. Another suggestion is to attach the audio with the email notification of the voicemail transcription
3 votes -
remove voicemail beeps on Yealink W56H
I wanted to remove the voicemail beeps on Yealink W56H
1 vote -
list that has all the options or commands I can use in XML
I'm trying do multilevels with both english and spanish options. Is there a list that has all the options or commands I can use in XML?
1 vote -
Enterprise Admins should be able to administer Developer Portal Apps for All Instance
In Enterprise Federations Enterprise Admins may administer all the intances in the Admin Portal, but not in the Developer's portal. It is necessary to create separate logins in each instance in order to create and manage 'Applications' in the developer portal. This should work like other operation in the Enterprise Admin Role.
2 votes -
Use Single SSO for different RingCentral Account
Is it possible to have only one Microsoft 365 for SSO to be used in two different RingCentral accounts?
2 votes -
API token expiration and or failing
Idea: We can get an email or some kind of an alert like 10 days before an API token becomes expired so productivity in calls just dont stop suddenly. I think Cx could benefit from this because it could impact the IVRs and the APIs they have in the nodes. So an alert system or an email stating that the authentication is about to expire is a benefit instead of it stopping productivity grabbing debug logs reading the errors and spending time generating a new token Cx can do it when there call centers are off work.
4 votes -
Able to see profile on Avatar icon on RC App for MAC Devices.
Please add the ability to see Profile information for RC app for Mac devices (mobile or computer), just like how Android and Windows devices are.
1 vote -
RC integrate with IVR (Integrated Voice Response) systems for Pharmacy’s?
My current customer is looking to integrate their phone solution with voice response. The need is for questionnaires and prescription refill.
3 votes -
CUBE Music streaming for business
It allows for constant play of music/message on hold. Not the current restart or play from the beginning file upload. this would require a SIP Integration.
1 vote -
TextMe Feature
an we put a button on our website or email that will allow a customer to text us like the ringme feature works
1 vote -
Integrate with chatgpt in glip message
message can @chatgpt to search question answer, also can add chatgpt to team
1 vote -
API integration with TigerPaw CRM
We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.
1 vote -
If it is possible to dial out using cellphone number/from the phone without using the app but the RingCentral number will appear.
Customer wants to dial a code from his phone before/after the phone number they want to call which will initiate a call that will show their ringcentral number instead of their cellphone number
1 vote -
Integrate with CXM for public sector opps
PS clients are using CXM.
1 vote -
Extend the number of characters/email address that can be added on the email field under notification settings.
Customer would like to extend number of characters that can be input on the email field on the notification settings. (Current max is 250)
2 votes -
Sync Office 365 calender with Jupiter MVP RC App Workspace
Clients who have integrated their Office365 accounts, want to be able to see their scheduled meetings under the workspace section.
4 votes -
WFM My Zone Intergation with Outlook calendar
Agents/Supervisors should be able to update their outlook calendar and that then be updated in their my zone schedules (and vice versa)
2 votes -
Ability to have an MSI to silently push updates automatically
Customer would like to have a MSI that is silent and also pushes updates automatically. Currently, updates require a manual push.
5 votes -
Add Outbound call state in the Telephony.Status object
It's come to our attention that users of our application start ringing when they make an outbound call, so we would appreciate a fix in some way.Currently these states are supported in the users telephony status object: NoCall, Ringing, CallConnected, OnHold, ParkedCallUnfortunately we have no way to see if the user made an outbound call or is receiving an inbound call since both states use the Ringing value. Another solution would be to only switch the outbound calling user to CallConnected when the recipient answers the call, skipping the Ringing state during outbound calling, but allow the recipient to still…
1 vote
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