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Developer Platform, APIs, & Integrations

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  1. MOST CELLULAR CARRIERS HAVE THIS FEATURE AND CONSIDERING RING CENTRAL IS ACCESSED BY CELL PHONES, THIS WOULD BE NICE FOR TO BE ABLE TO SEND AN EMAI LTO THE RC NUMBER AND HAVE AS TEXT

    11 votes

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  2. API to purchase phone numbers. The ability to purchase phone numbers via API request.

    2 votes

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  3. Currently logged in to the support site and when accessing the Learn from Community we get an error "Your License Has ExpiredThe license you currently have installed for this TeamHub site has expired. Please contact sales@answerhub.com to extend your evaluation or purchase a new license."Tried with other browsers same error.

    1 vote

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  4. Covetrus Pulse cloud application is used in many Veterinary practices as Practice Mgmt Software. Integration would benefit clients with incoming calls to fetch the client record automatically using the caller number. This will bring in great efficiencies within the call and appointment process. This will increase Ring Central's penetration into Veterinary businesses.

    3 votes

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  5. For the IVR widget we can see live calls being in the dashboard but we can not click into the IVR to see the UII and the routing it takes. I think it would be beneficial to see the routing of a call in the IVR widget like how you can see on the other widgets. This way we can see if a call comes in where the call routed to and see where the calls get stuck at and possibly add in at which node.

    6 votes

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  6. I have my 2factor for apple business set to contact my number. When it calls me for a code it will normally ring my phone and I pick up to get the code. Ever since we switched over I have not been receiving phone calls to get the code. It will just show up in my app as a missed call.

    1 vote

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  7. Hi Team,The customer is requesting if it's possible to add a notification inside API products that we offer. if there's an outage on the integrated productthey will be notify right away and no need to call and report it to us so we could create a ticket about it.

    1 vote

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  8. API to manage cost center in Ring central.

    6 votes

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  9. Client looking for this integration APP

    1 vote

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  10. Right now you can programmatically post cards to a ring central room, but they are very limited in width. So if you try to post something like a table of data, you can do it, but your table will tend to get cut off. There will be lots of free space to the right, but the cards won't use that. It can be pretty annoying. I'll attach an example.

    2 votes

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  11. Currently there are two calendars in the RC App, one for video meetings and the workspace calendar. There should be one calendar in the RC app that contains everything and that can be integrated with outlook as meetings and contacts are.

    12 votes

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  12. Wish there was IFTT support with RingCentral with the applets. I'm not smart with computer and IFTT Makes It easy to delever information to almost any platform i need from. From live call display for free pbx. The same would be great for here to help out even more. We use IFTT for alot and its unsupported. Just being our luck as we are Considerable familour about pipedream and other apps like that. I'm old school. I would love to be able to get my inbound info from IFTT the same way as i would on this platform that's great.

    2 votes

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  13. Please create a feature that allows us to forward a voicemail to another RingCentral user within the company directory. Current I would need to download the audio and upload it back to message. Its not efficient. Another suggestion is to attach the audio with the email notification of the voicemail transcription

    3 votes

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  14. I wanted to remove the voicemail beeps on Yealink W56H

    1 vote

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  15. I'm trying do multilevels with both english and spanish options. Is there a list that has all the options or commands I can use in XML?

    1 vote

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  16. In Enterprise Federations Enterprise Admins may administer all the intances in the Admin Portal, but not in the Developer's portal. It is necessary to create separate logins in each instance in order to create and manage 'Applications' in the developer portal. This should work like other operation in the Enterprise Admin Role.

    2 votes

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  17. Is it possible to have only one Microsoft 365 for SSO to be used in two different RingCentral accounts?

    2 votes

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  18. Idea: We can get an email or some kind of an alert like 10 days before an API token becomes expired so productivity in calls just dont stop suddenly. I think Cx could benefit from this because it could impact the IVRs and the APIs they have in the nodes. So an alert system or an email stating that the authentication is about to expire is a benefit instead of it stopping productivity grabbing debug logs reading the errors and spending time generating a new token Cx can do it when there call centers are off work.

    4 votes

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  19. Please add the ability to see Profile information for RC app for Mac devices (mobile or computer), just like how Android and Windows devices are.

    1 vote

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  20. My current customer is looking to integrate their phone solution with voice response. The need is for questionnaires and prescription refill.

    3 votes

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