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sms performance report

I am trying to schedule reports to be sent to our admins. I have the Performance reports and they look amazing. I am just missing the SMS portion. Is there a way to show how many texts are sent by each line each day?

64 votes
Kareen shared this idea  ·   ·  Report…  ·  Admin →
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  • Benjamin commented  ·   ·  Report

    Basic SMS Reports should be standard these days. I am surprised there are no automated reports in the RingCentral portal for SMS performance. I am only able to download the SMS logs, then report them in Excel with a CountIF function, however, it's a manual process that time consuming.

  • Marcus commented  ·   ·  Report

    I really need this SMS Performance Report to working easilly with my customers. I will not bother them with my calls!!

  • Michael commented  ·   ·  Report

    Sms performance report is crucial. We really need it to be aware of our users' every-day performance.

  • Daniel commented  ·   ·  Report

    I really need this SMS Performance Report to monitor my users' activity. It is crucial to be aware of how many sms were sent by my users today, last, week or last month and etc. Please, review these ideas regarding the matter and apply the feature as earlier as possible.