Settings and activity

23 results found

1. sms performance report

   52 votes

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   Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kareen shared this idea  ·  Mar 8, 2022

2. An option to see if calls is diverted via group

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kareen shared this idea  ·  Apr 8, 2022

3. Automatic Recording on RCV

   45 votes

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   Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Kareen commented  ·  May 6, 2022  ·  Edit…  ·  Delete…

   It recorded all meetings previously. How do we get that back. No one will remember to hit the button everytime. Now all our important meetings are lost...I need the system to record every meeting, every time. Just like in RCM

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4. Allow the RingCentral App desktop and mobile app to function with Ring Groups

   15 votes

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   Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Download the meeting recordings for users by an admin

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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6. Increase Data Retention of Analytics

   23 votes

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   Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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7. Change Keyboard Shortcuts in RingCentral App

   17 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Download Multiple Faxes

   16 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Kareen commented  ·  Feb 24, 2022  ·  Edit…  ·  Delete…

   Ways to download all faxes at once instead of manually doing it.

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9. Hide Incoming caller Id to call queue calls.

   9 votes

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   Implemented  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Bulk user download with meeting provider included.

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. service notification email address

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Contacts Syncing on the Glip App

    77 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Create a default group of contacts for all users that admins can manage

    39 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Shared Contact List with all users

    77 votes

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    12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more: https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US

15. Enable syncing of contact/address book across all users

    119 votes

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    27 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

16. Access to a centralized Company Directory

    36 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Contacts- ALL

    45 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Company-Wide Contact List

    75 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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20. Admin import of contacts for users or whole company.

    52 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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