← RingCentral Ideas

Settings and activity

22 results found

  1. Report of Users on a User Template

    14 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Samara supported this idea  · 

  2. Apply updates on template to users

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  3. Option to route to MVP Call Queue voicemail while waiting in Queue

    30 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  4. The ability to generate a report for users who logged in or did not log in on the RingCentral App.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  5. Analytics for Call Queue Manager

    8 votes
    Implemented  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    An error occurred while saving the comment
    Samara commented  · 

    Please consider adding this feature to the main queue manager.

    Samara supported this idea  · 

  6. Teams integration-Incoming calls Notifications will be send in the group chat we created in Teams.

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  7. Option for the RingCentral App to not ring for MS Teams calls

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  8. MS TEAMS - automatically hold MS teams calls when answering an RC call and vice-versa

    52 votes
    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  9. Synchronization of External Shared Contacts between RingEX and RingCX Directories

    6 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  10. RingCentral for Intune

    11 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  11. Develop a Process for Automatically Removing Personal Contacts

    12 votes
    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  12. Identifier on the deskphone if it's registered on a different account/location

    9 votes
    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  13. incoming call waiting for call queues

    5 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  14. Download user info should include the call forwarding numbers

    20 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  15. RC app report

    10 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Samara supported this idea  · 

  16. BT CLOUD: IVR Key Presses (Analytics)

    4 votes
    New  ·  2 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    An error occurred while saving the comment
    Samara commented  · 

    YES, very much needed

    Samara supported this idea  · 

  17. Missed calls to queue showing up as "Answered Elsewhere"

    41 votes
    Under Review  ·  8 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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    An error occurred while saving the comment
    Samara commented  · 

    YES, very much needed

    Samara supported this idea  · 

  18. Show phone numbers list for loop calls for call queue and user extension in Call logs or Analytics.

    4 votes
    1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    An error occurred while saving the comment
    Samara commented  · 

    YES, very much needed

    Samara supported this idea  · 

  19. Audit Trail Scheduled Reporting

    11 votes
    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Samara commented  · 

    YES, very much needed

    Samara supported this idea  · 

  20. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Samara commented  · 

    YES, very much needed

    Samara supported this idea  · 
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