← RingCentral Ideas

Settings and activity

112 results found

  1. Option to change outbound call recording per site

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  2. option to disable internal sms even sms are enabled on the account

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Adriane Bartholomew shared this idea  · 

  3. Automatically print fax without being required to sign in to RC App

    7 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew supported this idea  · 

  4. Sync MS Teams users Direct Routing with out e5 licenses

    1 vote
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  5. CNAM feature for Canada

    86 votes
    Under Review  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    An error occurred while saving the comment
    Adriane Bartholomew commented  · 

    Customer would like to have a feature to enable Caller ID name support for Canadian numbers. Because they would like to display the queue name when the number being dialed is a Canadian number.

    Adriane Bartholomew supported this idea  · 

  6. Perfomance Report (filter calls by searching for a number) to show calls received from Users, Call Queues, IVR

    1 vote
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  7. ability to check the calls that did not hit our logs

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  8. Limit users to forward calls to external number

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  9. SMS should not show text send failure if there were recently sent SMS

    1 vote
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  10. Timestamp of the sent failed messages

    1 vote
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  11. Receive the full messages automatically even if the SMS Reached the Character limit

    2 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  12. Send SMS or Email notification if a change was made on a user call queue status

    1 vote
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  13. Hud should display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user ext

    8 votes
    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  14. Allow blocking of MS teams call in RingCentral when RC main number is dialed

    1 vote
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  15. Ability to check phones history without serial numbers

    1 vote
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  16. Password in sending email to fax

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  17. Admin can change other users' presence status and presence message

    23 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Adriane Bartholomew commented  · 

    have the ability to remotely change status of the user. (Available, Busy, DND).

  18. send links and email addressed even not registered in campaign

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Adriane Bartholomew shared this idea  · 

  19. Track the login/logout of an ext to the Call Queue

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  20. Parked calls should be routed back to Park Group

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adriane Bartholomew shared this idea  · 
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