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← RingCentral Ideas

Settings and activity

98 results found

  1. Allow sending TFN number to show the correct number when sending faxes (Fax Account)

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  2. Allow Forwarded calls to a different RingCentral account to be saved on personal voicemailbox

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adriane Bartholomew shared this idea  · 

  3. Sync Text messages once user move from extension to another

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  4. Ability to send a message with website link

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Integration with Apple Watch

    75 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. The ability to delete attached file on senders end.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Just keep ringing the mobile and desktop app

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Inside IVR custom rule

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Set a specific extension for Intercom

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  10. Admin Portal access from RingCentral Mobile App

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Expand Characters Limit For SMS

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. System Notifications - Selectively Enable/Disable

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Shared SMS were multiple users can receive and send SMS on specific number

    643 votes

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    130 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  15. Automatic Recording on RCV

    44 votes

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    Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  16. RC App Faxing - need ability to add info in To, Company and Phone fields

    10 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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  17. RingCentral Desktop App : Unable to Merge Calls when New Layout option is enabled.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Allowing phone numbers to have option to change geographical location for outbound call

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Increasing Paging Only group to more than 25 devices

    88 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Call waiting for queue calls

    157 votes

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    40 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
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