Settings and activity

169 results found

1. Added ring on IVR menu greetings

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Dec 19, 2023

2. Video Call between Polycom CCX 700 and Polycom VVX 601

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Anthony commented  ·  Jan 3, 2024  ·  Edit…  ·  Delete…

   A feature in which we can enable video calling on Poly CCX 700 that supports video calling of phone`s specifications

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3. Use # and * in IVR to forward calls

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jan 10, 2024

4. Call forwarding in mobile app

   5 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jan 10, 2024

5. Added greeting after selecting keypress in IVR menu

   1 vote

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jan 23, 2024

6. Ring desk phone and RC app for call park

   3 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jan 25, 2024

7. Shared voicemail access

   2 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Feb 7, 2024

8. Set another call queue as voicemail recipient

   3 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Feb 12, 2024

9. Add recipient when zero dialing is selected

   2 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Feb 13, 2024

10. Edit voicemail greeting of a user extension by multiple users

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Feb 14, 2024

11. Increase data coverage in Kibana

    1 vote

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Feb 16, 2024

12. Call flip to cell phone number

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Feb 16, 2024

13. Export user phones list

    6 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Feb 22, 2024

14. I would like to notifications on my samsung smart watch when I got a call, text, or message.

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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15. Remove Guest User in RC app/Admin Portal

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Increasing number of logins on one extension

    20 votes

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    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Jun 15, 2023  ·  Edit…  ·  Delete…

    A feature for assigning a single digital line to multiple desk phones

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17. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    642 votes

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    Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Jun 6, 2023  ·  Edit…  ·  Delete…

    A feature in web portal for checking the RC app status if it is offline or online

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18. Calendar Presence Is On | O365 Outlook Calendar

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Mar 17, 2023  ·  Edit…  ·  Delete…

    It would be grand to have a feature when a scheduled meeting in Outlook to automatically set the extension`s status to DND as well same like the scheduled meetings set in Outlook Ring Central

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19. Bulk delete for sms messages

    42 votes

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    17 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now on desktop and mobile, learn more here!

20. Block SMS/Text messages without blocking phone calls from the same number

    10 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Jul 11, 2022  ·  Edit…  ·  Delete…

    feature to block SMS

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