← RingCentral Ideas

Settings and activity

107 results found

  1. Ability to Disable Changing of Caller ID from RingCentral App

    9 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  2. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    34 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Justin supported this idea  · 

  3. Ability to disable pop up on the incoming call using RingCentral app

    63 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Justin commented  · 

    This MUST be brought back.

    Justin supported this idea  · 

  4. Absorb free RingCentral account into company account

    5 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  5. Add Call Queues to HUD

    2 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  6. IVR Wait

    21 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  7. Group > Call Queues > Overflow Group - Ring Simultaneously

    22 votes
    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  8. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    159 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  9. Permanently minimize the AI Notes and Transcript box

    73 votes
    20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is being developed. If you have AI Notes turned off, the app will remember this selection and prevent the pop up box. Current plan is to have this out by end of April.


    Thank you!

    Justin supported this idea  · 

  10. Streaming Music / Message on Hold

    67 votes
    Under Review  ·  16 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  11. Add external call forwarding option to custom rule at auto-receptionist

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  12. Add schedules to IVR menus

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  13. Activate Extension / Non User extension online without creating an account.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  14. Message-Only Extension - Admin Activation

    10 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Justin commented  · 

    The current method is so cumbersome when programming a new install! I have to set my own email and then manually activate the extension. That makes no logical sense!

    Justin supported this idea  · 

  15. Display schedule without clicking Edit

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  16. Allow manually entering time for schedules and 24 hour time

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  17. Option to display 24 hour time in chat messages

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  18. Bulk Disable and Delete Call Queues

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Justin shared this idea  · 

  19. option to activate call queues in bulk via Admin portal

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  20. Separate ring for Desktop app and Mobile app

    198 votes
    26 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Justin commented  · 

    2024 has come and gone, still no feature to separate the mobile and desktop apps ringing...

    An error occurred while saving the comment
    Justin commented  · 

    Summer 2024 has come and gone, still no feature for separate ringing of desktop and mobile apps.

    An error occurred while saving the comment
    Justin commented  · 

    This is a must! Having both desktop and mobile apps ring together is incredibly annoying when I'm at my desk.

    Justin supported this idea  · 
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