← RingCentral Ideas

Settings and activity

83 results found

  1. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    568 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  2. Call handling parity on Android and iOS

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. RingCentral Analytics: Filtering for a specific external numbers in the calls report would be useful

    11 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. Be able to move the Desktop/Mobile App option down in the call ring order.

    2 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Colorblind Setting

    48 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  6. Ability to Turn Off Calling Out Through Voicemail

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Password and PIN Expiration Requirement

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Improve annotations so they don't automatically disappear

    118 votes
    Planned  ·  18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  9. Extend Expiration Date of Activation Email

    37 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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  10. Turn Off decline email notification, when a non user of the same domain created a free glip account

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Provide list of all prefixes which are chargeable outside of my calling plan

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Make RingCentral app for android and ios compatible for Microsoft Intune

    20 votes
    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  13. Embed agent into RingEX

    49 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  14. Add the software version on the portal

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    26 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  16. Analytics- Exporting MOS and QOS

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Toll Restriction

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  18. Local French Dialling

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  19. "@" symbol recognition on French Keyboards

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. We need a way to assign permissions to call recordings done by the ACR. Currently the permissions are all or nothing. We need to at leas...

    30 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
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