Settings and activity

55 results found

1. Sync contacts from portal to deskphones

   60 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Aug 14, 2024

2. View contacts from RC app and RC phone app to deskphone

   17 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Aug 14, 2024

3. change the Character limit with caller ID

   11 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele commented  ·  Aug 8, 2024  ·  Edit…  ·  Delete…

   increase the character limit for a caller ID name

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   Mabele supported this idea  ·  Aug 8, 2024

4. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   169 votes

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   Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Aug 2, 2024

5. Fax Broadcast on the RC App (Group Contacts)

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Jun 21, 2024

6. Filter delivery settings in call log

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Jun 5, 2024

7. Add Shared Line to Call Queue/Call Rules of User Extension

   6 votes

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   1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Jun 5, 2024

8. Visibility of missed calls from call queue on the RingCentral app

   67 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 15, 2024

9. Customize Company Contacts / Phonebooks

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 2, 2024

10. Outbound Calls Tagged as Robocall | RingCentral

    134 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Apr 30, 2024

11. SMS/Text to Email Feature

    16 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Apr 30, 2024

12. Restore deleted fax messages

    25 votes

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    5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Apr 23, 2024

13. Create special Key code for call park

    4 votes

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    1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Mabele shared this idea  ·  Mar 6, 2024

14. Add average handle time to business analytics' table section for users dashboard

    10 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Mar 6, 2024
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    Mabele commented  ·  Mar 6, 2024  ·  Edit…  ·  Delete…

    Business and performance reports - should have the option to filter and shows total handle time per users -

    what the business reports is showing different from the performance reports.

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15. Button from admin portal to change the voicemail pin that will going to apply to all the users

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Mabele shared this idea  ·  Feb 20, 2024