Settings and activity

52 results found

1. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   147 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Aug 2, 2024

2. Fax Broadcast on the RC App (Group Contacts)

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Jun 21, 2024

3. Filter delivery settings in call log

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Jun 5, 2024

4. Add Shared Line to Call Queue/Call Rules of User Extension

   5 votes

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   0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Jun 5, 2024

5. Visibility of missed calls from call queue on the RingCentral app

   59 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 15, 2024

6. Customize Company Contacts / Phonebooks

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 2, 2024

7. Outbound Calls Tagged as Robocall | RingCentral

   113 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Apr 30, 2024

8. SMS/Text to Email Feature

   16 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Apr 30, 2024

9. Restore deleted fax messages

   23 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Apr 23, 2024

10. Create special Key code for call park

    4 votes

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    1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Mabele shared this idea  ·  Mar 6, 2024

11. Add average handle time to business analytics' table section for users dashboard

    7 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Mar 6, 2024
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    Mabele commented  ·  Mar 6, 2024  ·  Edit…  ·  Delete…

    Business and performance reports - should have the option to filter and shows total handle time per users -

    what the business reports is showing different from the performance reports.

    Save Submitting...

12. Button from admin portal to change the voicemail pin that will going to apply to all the users

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Mabele shared this idea  ·  Feb 20, 2024