Settings and activity

57 results found

1. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

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   Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ahmad Bahauddin supported this idea  ·  Jun 10, 2024

2. Fax transmission notification to include copy of fax.

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ahmad Bahauddin supported this idea  ·  Jun 10, 2024

3. RingCX IVR press path report

   12 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Ahmad Bahauddin shared this idea  ·  May 30, 2024

4. Share SMS Template across all users in the account

   41 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ahmad Bahauddin commented  ·  Apr 24, 2024  ·  Edit…  ·  Delete…

   I suggest that this can be read only version for standard users then editable version for superadmins.

   This helps save time for other user to create another template

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   Ahmad Bahauddin supported this idea  ·  Apr 24, 2024

5. Add more details on specific account changes for email notifications to the main superadmin

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ahmad Bahauddin shared this idea  ·  Feb 21, 2023

6. RC phone company contacts

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ahmad Bahauddin shared this idea  ·  Mar 8, 2023

7. Porting process in the Service Web should show the condition for porting in, i.e. For porting TFN to TFN and Local to Local

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ahmad Bahauddin shared this idea  ·  May 30, 2023

8. Adding Personal Emergency Response Locations on User Settings Template

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Ahmad Bahauddin shared this idea  ·  Jun 6, 2023

9. network issue notification during the meeting in RingCentral Meeting

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Ahmad Bahauddin shared this idea  ·  Sep 20, 2023

10. Timezone option for Engage Voice Historical Reports

    8 votes

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    Under Review  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Ahmad Bahauddin shared this idea  ·  Oct 5, 2023

11. SMS CNAM

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ahmad Bahauddin shared this idea  ·  Oct 31, 2023

12. Enabling Automatic Call Recordings for a specific Site

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ahmad Bahauddin shared this idea  ·  Nov 10, 2023

13. Multiple phone numbers field for RingCX lead list

    6 votes

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    Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Ahmad Bahauddin shared this idea  ·  Jan 1, 2024

14. Maximize Inbox Navigation in RC App

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Ahmad Bahauddin shared this idea  ·  Feb 19, 2024

15. Ability to Show/Hide numbers in Caller ID dropdown

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Language management option

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Full Agent Login Time Reporting Capabilities

    38 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ahmad Bahauddin commented  ·  Nov 30, 2022  ·  Edit…  ·  Delete…

    Analytics Report on RC App Login and Logout to be included in the Performance report.Like in the contact center platform, there should be the same report showing Login and Logout of an agent for productivity report.

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