Settings and activity

87 results found

1. Customizable Default Routing for Unassigned Numbers

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Mar 16, 2026

2. Add the ability to create a chat team that automatically includes all users

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Feb 15, 2026

3. Separate Creation vs Management Permissions for Call Queues and Message-Only Extensions

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   Ahmad shared this idea  ·  Feb 2, 2026

4. Site‑Level Call Recording Filtering for RingCentral Archiver

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   Ahmad supported this idea  ·  Jan 26, 2026

5. Custom Cover Page Needs Variable for Total Pages

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Jan 21, 2026

6. Automatic Emergency Response Locations for limited extensions

   7 votes

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   Ahmad supported this idea  ·  Jan 11, 2026

7. Option to Suppress 911 Notifications During Scheduled Testing

   3 votes

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   Ahmad supported this idea  ·  Jan 2, 2026

8. Multi-Day / Date-Range Analytics Report Generation

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   Ahmad shared this idea  ·  Dec 16, 2025

9. Caller Identification for Forwarded Calls

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   Ahmad shared this idea  ·  Nov 21, 2025

10. Outbound Dialing Should Use Updated Phone Number After Agent Lead Update

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    New  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Oct 28, 2025

11. Automate Chat Queue Availability Based on Business Hours

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Edit…  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Sep 7, 2025

12. Automated Blind Transfer Rule in Studio Script

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Sep 4, 2025

13. Receive fax from traditional fax machine without need to configure the fax machine settings

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ahmad supported this idea  ·  Aug 28, 2025

14. Display Digital SMS ANI in RingCX Analytics Interaction Details

    21 votes

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    New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Aug 7, 2025

15. RingCX IVR option for Pre-Call Data Collection for Auto-Fill to Agent

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Jul 23, 2025

16. Custom Intercept Handling for Terminating Calls with No Message

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Jul 21, 2025

17. RingCX bulk upload on phonebook

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    19 votes

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    Under Review  ·  3 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Ahmad supported this idea  ·  Jul 15, 2025

18. Feature Request: Enable Toll-Free to Toll-Free Call Support

    6 votes

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    Ahmad supported this idea  ·  Jul 7, 2025

19. IVR voice command

    27 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ahmad supported this idea  ·  Jun 24, 2025

20. The limitations of CX Historical Reports only allows one filter to be used instead of filtering per row

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    New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Jun 24, 2025