Settings and activity

41 results found

1. Show company name when calling

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   Jessa shared this idea  ·  Sep 24, 2024

2. Choose a specific user for call recording announcement

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   Jessa shared this idea  ·  Sep 2, 2024

3. Support for analog credit card processing devices over ATA.

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   Jessa supported this idea  ·  Jul 24, 2024

4. Break from rings between calls in call queue

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   Jessa supported this idea  ·  Jul 24, 2024

5. Simultaneous Ringing in Queues

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   Jessa supported this idea  ·  Jul 24, 2024

6. Program the # or * to connect with extensions or IVR

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   Jessa shared this idea  ·  Jul 10, 2024

7. Viewing failed fax attachments

   8 votes

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   Jessa supported this idea  ·  Jul 10, 2024

8. Giving a user the ability to select any user within performance reports and not being limited to only the users of call queues they manage.

   11 votes

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   Jessa supported this idea  ·  Jul 10, 2024

9. Monitor application or number added to call handling of a user

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   Jessa shared this idea  ·  Jul 8, 2024

10. Setting the caller ID in Auto-receptionist's custom rule geographically

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    Jessa shared this idea  ·  Jun 26, 2024

11. Send email notifications specifically for failed outgoing faxes.

    5 votes

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    Jessa supported this idea  ·  Jun 25, 2024

12. call recording announcement to play even before connecting the call to the dialed number

    3 votes

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    Jessa shared this idea  ·  Jun 18, 2024

13. Ability to choose external number for the "When maximum wait time is reached, send caller to" in the wait settings of the Call Queue

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    Jessa shared this idea  ·  Jun 11, 2024

14. download list of block numbers

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    Jessa shared this idea  ·  Jun 9, 2024

15. Announce call queue name first before answering the call

    4 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jessa shared this idea  ·  May 27, 2024

16. Choose users that an admin can only access for call recording

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    Jessa shared this idea  ·  May 15, 2024

17. Incoming caller ID name to show up even the caller or their carrier choose to not show it

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    0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Jessa shared this idea  ·  May 5, 2024

18. External shared directory - cannot input the same data for mobile numbers and company number

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    0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Jessa shared this idea  ·  Apr 29, 2024

19. Communication template to introduce users to RingCentral

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    0 comments  ·  Contact Center & RingCX » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Jessa shared this idea  ·  Apr 16, 2024

20. Make Apple Airpods more compatible with Poly phones

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jessa shared this idea  ·  Mar 27, 2024