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← RingCentral Ideas

Settings and activity

41 results found

  1. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    260 votes

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    Planned  ·  88 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Jessa commented  · 

    Ability to set a default fax cover page for entire users in the account.

  2. Automatic forward calls to active meeting

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Jessa shared this idea  · 

  3. Scheduling option for adding number

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Live Call in show (radio TV etc)

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa commented  · 

    A way to connect calls to live radio broadcasting.

  5. Call monitoring group to Performance report

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. 3-way calling is not available in the R icon App when using computer

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jessa shared this idea  · 

  7. Voicemail transcriptions formatting numbers in US format, not Australian for AU account.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  8. 04 number availability

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  9. Pre-recorded message to leave customers when calling out!

    26 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jessa commented  · 

    . Although the option is available with CC plans, hopefully, it would also be available with MVP plans so we can easily leave the same message when we are being routed to voicemail.

  10. 3rd party going to RC to reflect the number of the caller as the caller ID number

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Cannot download SMS Logs which is more than 90 days

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  12. Presence set different greeting or an identifier when a call is from another user

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  13. Call screening should be able to find easily in the User's settings

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  14. Total talk time is not an option to table Widget of Business Analytics

    6 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jessa shared this idea  · 

  15. Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa commented  · 

    RingCentral caller ID should still show when calls are forwarded to the mobile number.

  16. Sync contacts from system and apply this to all Yealink devices on account.

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jessa shared this idea  · 

  17. Caller ID and Call Queue name not showing when answering on MS teams

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Retrieve deleted conversations

    21 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Call Wrap Up time set to 2 and 4 minutes

    19 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa commented  · 

    Currently after call wrap up time is only available for inbound call queue calls. There needs to be an option to set 1 minute or more to wrap up their notes prior to taking other calls.

  20. Call Queue members visibility to calls in queue

    30 votes

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    8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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