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Settings and activity

40 results found

  1. Automatic forward calls to active meeting

    1 vote

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Jessa shared this idea  · 

  2. Scheduling option for adding number

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  3. Connect calls to live radio broadcasting

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jessa shared this idea  · 

  4. Call monitoring group to Performance report

    6 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  5. 3-way calling is not available in the R icon App when using computer

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jessa shared this idea  · 

  6. Voicemail transcriptions formatting numbers in US format, not Australian for AU account.

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  7. 04 number availability

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Cannot download SMS Logs which is more than 90 days

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  9. 3rd party going to RC to reflect the number of the caller as the caller ID number

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  10. Playing pre-recorded message when outbound call routed to voicemail

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  11. Presence set different greeting or an identifier when a call is from another user

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  12. Call screening should be able to find easily in the User's settings

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  13. Total talk time is not an option to table Widget of Business Analytics

    5 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jessa shared this idea  · 

  14. Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

    18 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa commented  · 

    RingCentral caller ID should still show when calls are forwarded to the mobile number.

  15. Sync contacts from system and apply this to all Yealink devices on account.

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jessa shared this idea  · 

  16. Caller ID and Call Queue name not showing when answering on MS teams

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jessa shared this idea  · 

  17. Retrieve deleted conversations

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  18. Call Wrap Up time set to 2 and 4 minutes

    19 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa commented  · 

    Currently after call wrap up time is only available for inbound call queue calls. There needs to be an option to set 1 minute or more to wrap up their notes prior to taking other calls.

  19. Call Queue members visibility to calls in queue

    21 votes

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    4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  20. Call monitorers only receive email notifications if both "can monitor" and "can be monitored" is ticket

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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