← RingCentral Ideas

Settings and activity

192 results found

  1. Allow Blocking Outbound Calls by Number

    151 votes
    Under Review  ·  26 comments  ·  Phone & Messaging » Other  ·  Admin →
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  2. US Calling - Default Area Code added

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  3. Performance report for more accurate total number of calls

    8 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  4. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    291 votes
    Planned  ·  95 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  5. call back function in call queues for long waiting callers

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  6. Position in Queue, Estimated wait time, and Call queue caller call back feature

    214 votes
    Future Consideration  ·  37 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  7. Create a single task for queue calls | RingCentral for Salesforce

    6 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  8. Salesforce integration call pop up screen to appear even when salesforce is minimised.

    5 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  9. Voicemail notification showing the name on the contacts

    6 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  10. Additional routing options with # or *, such as dial by name directory

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Dial-by-Name customization

    26 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Call log option to display 50, 100, 200 items per page

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. notifications for outbound text messages

    10 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. mention or hyperlink from initial message

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  15. Shorten default time for connecting calls between company greeting and user extension.

    10 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Ability to call short code numbers such as 311

    27 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  17. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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  18. Get alert when a call queue is empty or without any online person

    8 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  19. Show Toll-free minute usage in Service Web

    61 votes
    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Separate ring for Desktop app and Mobile app

    200 votes
    28 comments  ·  Phone & Messaging » Application  ·  Admin →
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