← RingCentral Ideas

Settings and activity

40 results found

  1. Use Virtual number/Substitute Caller ID number for call forwarding

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonathan Keeano shared this idea  · 

  2. Use Virtual number/Substitute Caller ID number for call forwarding

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  3. Office 365 presence sync to RingCentral

    3 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Jonathan Keeano shared this idea  · 

  4. 4 digit extension by default

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonathan Keeano shared this idea  · 

  5. RingCX voice recording

    13 votes
    Needs More Information  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    An error occurred while saving the comment
    Jonathan Keeano commented  · 

    More information : Customer is looking for a way to pull up the call recordings from the RCX, just like how they pull up call recordings from the RingEX. They just want like a button to play and also easier way to access the call recordings of each users like the one in RingEX. Instead of clicking the link

    Jonathan Keeano shared this idea  · 
    An error occurred while saving the comment
    Jonathan Keeano commented  · 

    Easier way to pull up the call recording from RingCX and also easier way to search for the call

  6. turn off the SMS reading pane

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  7. Completed Port in's

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonathan Keeano shared this idea  · 

  8. global conference number

    2 votes
    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  9. Assign 2 desk phones with 1 line

    21 votes
    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Jonathan Keeano supported this idea  · 

  10. Support Edge Browser

    15 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  11. Make blacklisted international phone numbers easier for admins to identify

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jonathan Keeano supported this idea  · 

  12. Background Voice Cancellation feature

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  13. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  14. receive 2 calls

    11 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jonathan Keeano shared this idea  · 

  15. -ability to edit the outbound caller id so the users can only select the direct number or main company number

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  16. Engage Voice Call Recording

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  17. Add a filter button on the download all numbers

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonathan Keeano shared this idea  · 

  18. Support site "Learn from Community" Unaccessable

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  19. Ability to Add Holidays in Pulse Contact Center

    6 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?

  20. Delete bulk messages/Conversation in Unified App

    129 votes
    Future Consideration  ·  53 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    An error occurred while saving the comment
    Jonathan Keeano commented  · 

    hi team!Can we add a feature where in we can delete the full conversation of the message of the RingCentral app permanently and not just close the conversation?

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