Settings and activity

98 results found

1. Logs that will show why the agents were logged out from the RingCX portal

   3 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Arnaldo shared this idea  ·  Jan 7, 2025

2. unique caller ID for each specific company and visibility on the caller's number

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Arnaldo shared this idea  ·  Dec 20, 2024

3. Disable the ability of the user to download the call recording

   16 votes

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   Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Arnaldo supported this idea  ·  Dec 20, 2024

4. outbound caller ID for 911 calls handled

   5 votes

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Arnaldo shared this idea  ·  Dec 13, 2024

5. The customer is requesting to go about split-tunneling the Ring Central application.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Arnaldo shared this idea  ·  Nov 18, 2024

6. SAREVILE M99+ Headset Compatibility with RingCentral App

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Arnaldo supported this idea  ·  Nov 14, 2024

7. The customer would like to have a way to monitor hardware (both the Polycom OBi302 and Cisco ATA191) by way of an API or SNMP.

   5 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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   Arnaldo shared this idea  ·  Oct 8, 2024

8. Mobile app as endpoint of RingCX

   43 votes

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   Planned  ·  5 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Arnaldo supported this idea  ·  Sep 18, 2024

9. Filter out a specific skill in the custom reports and do it in multiple reports at the same time

   1 vote

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Arnaldo shared this idea  ·  Sep 11, 2024

10. Limited extension that allows outbound from the phone but disallows external calls to come in unless its coming from an internal extension

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Arnaldo shared this idea  ·  Aug 30, 2024

11. The customer would like to personalize signatures individually for users using their MRC email

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    1 vote

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Arnaldo commented  ·  Aug 27, 2024  ·  Edit…  ·  Delete…

    The customer would like to personalize signatures individually for users using their MRC email.

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    Arnaldo shared this idea  ·  Aug 27, 2024

12. The customer would like to have the RingCentral archiver be used on the contact center account.

    1 vote

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Arnaldo shared this idea  ·  Aug 9, 2024

13. Increase Number on a Campaign

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Arnaldo supported this idea  ·  Aug 7, 2024

14. Toll Free number as Caller ID in Japan

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Arnaldo supported this idea  ·  Jul 23, 2024

15. Update the locked user access email being sent to Super Admin

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    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Arnaldo supported this idea  ·  Jul 10, 2024

16. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Arnaldo shared this idea  ·  Jul 9, 2024

17. Setup a phone's caller ID to display the direct number while making calls and receiving calls internally and then displaying the company num

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Arnaldo shared this idea  ·  Jul 3, 2024

18. retrieve the settings if the user was deleted accidentally.

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Arnaldo supported this idea  ·  Jul 1, 2024

19. Presence sync bidirectional visual delay

    34 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Arnaldo supported this idea  ·  Jul 1, 2024

20. Feature Request: Super Admin Self-Service Contact Center Routing Change

    24 votes

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    2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Arnaldo supported this idea  ·  Jun 26, 2024