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61 results found

  1. Audit Trail Enhancements

    168 votes

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    58 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Taylor supported this idea  · 

  2. Language Translation in RC APP

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Taylor supported this idea  · 

  3. Max Character Length in Name Field (Service Portal > Phone Numbers)

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Taylor shared this idea  · 

  4. Create Additional Expansion Slots for Sidecar/Expansion Modules

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Taylor shared this idea  · 

  5. Option Not to Launch RC Application after Installation

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Taylor shared this idea  · 

  6. Allow Admin to Change Website/Location & other information in Glip Profile of End User

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Taylor shared this idea  · 

  7. Add Polycom VVX 600 as supported device for Hot Desking

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Taylor shared this idea  · 

  8. See Pending Callers in Queue

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Taylor shared this idea  · 

  9. Allow Locking of Individual Extension Fields/Settings

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Taylor shared this idea  · 

  10. Report showing devices "offline" for certain intervals of time

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Taylor shared this idea  · 

  11. Create Download List for Message-Only Extensions

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Taylor shared this idea  · 

  12. Ability to Select Primary & Secondary Licenses from Licenses & Inventory

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Taylor shared this idea  · 

  13. Inbound Faxing with Announcement Enabled

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Taylor shared this idea  · 

  14. Disable Voicemail - Enable Faxing

    23 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Taylor shared this idea  · 

  15. Service Web: Port-In Date for Numbers Visible

    27 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Taylor shared this idea  · 

  16. Interaction w/ IVR Allows Callers to Remain

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Taylor shared this idea  · 

  17. Analytics - Destination of Call (Export w/existing Spreadsheet)

    19 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Taylor shared this idea  · 

  18. Call Log - Faxing XLSX Fields/Columns

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Taylor shared this idea  · 

  19. voicemail auditing by administrators

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  20. Reset and Assign

    10 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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