← RingCentral Ideas

Settings and activity

59 results found

  1. More Granular User Caller ID Permissions

    5 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  2. Ability to add paging extensions to Presence settings of user extensions

    15 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  3. customized role that grants administrative privileges for routine modifications and general additions/deletions

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Nick supported this idea  · 

  4. More granular permissions for users

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  5. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    582 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  6. Call queue member can accept multiple calls

    10 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  7. Read-only access

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  8. Configuring Dial-By-Name Directory Extensions at the Site Level

    65 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  9. Possibility to filter by more criterias when adding members to a qall queue

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  10. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  11. CC - prebuilt report - ability to resize columns

    15 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  12. Bulk Update Voicemail Pin

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nick supported this idea  · 

  13. Ability to Hide or Filter User Roles

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nick shared this idea  · 

  14. Add Department Field to User Templates

    36 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Nick shared this idea  · 

  15. Desktop App Specific Permissions

    19 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Nick shared this idea  · 

  16. Add a notes/description field to each user extension visable to only admins

    10 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  17. Allow Blocking Outbound Calls by Number

    151 votes
    Under Review  ·  26 comments  ·  Phone & Messaging » Other  ·  Admin →
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  18. make call handling rights more granular in roles

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. More robust user compliance reports

    14 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  20. Report of Users on a User Template

    14 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
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