Settings and activity

58 results found

1. Ability to add paging extensions to Presence settings of user extensions

   11 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

2. customized role that grants administrative privileges for routine modifications and general additions/deletions

   4 votes

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   Nick supported this idea  ·  Apr 11, 2024

3. More granular permissions for users

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

4. Generate a Report on User Login/Logout Time in the RC App

   10 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

5. Call queue member can accept multiple calls

   9 votes

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   Nick supported this idea  ·  Apr 11, 2024

6. Read-only access

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

7. Configuring Dial-By-Name Directory Extensions at the Site Level

   62 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

8. Possibility to filter by more criterias when adding members to a qall queue

   32 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

9. Non-Super Admin users can elevate themselves to a Super Admin.

   91 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

10. CC - prebuilt report - ability to resize columns

    14 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

11. Bulk Update Voicemail Pin

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

12. Ability to Hide or Filter User Roles

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick shared this idea  ·  Mar 15, 2023

13. Add Department Field to User Templates

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nick shared this idea  ·  Feb 25, 2022

14. Desktop App Specific Permissions

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nick shared this idea  ·  Mar 7, 2023

15. Add a notes/description field to each user extension visable to only admins

    8 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. Allow Blocking Outbound Calls by Number

    114 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. make call handling rights more granular in roles

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. More robust user compliance reports

    14 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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19. Report of Users on a User Template

    7 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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20. Granular User Management Permissions

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Jun 20, 2024