Settings and activity

60 results found

1. Add Yealink 79P to device that can receive page

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

2. More Granular User Caller ID Permissions

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

3. Ability to add paging extensions to Presence settings of user extensions

   17 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

4. customized role that grants administrative privileges for routine modifications and general additions/deletions

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

5. More granular permissions for users

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

6. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   642 votes

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   Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

7. Call queue member can accept multiple calls

   11 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

8. Read-only access

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

9. Configuring Dial-By-Name Directory Extensions at the Site Level

   65 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 11, 2024

10. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

11. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

12. CC - prebuilt report - ability to resize columns

    15 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

13. Bulk Update Voicemail Pin

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

14. Ability to Hide or Filter User Roles

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick shared this idea  ·  Mar 15, 2023

15. Add Department Field to User Templates

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nick shared this idea  ·  Feb 25, 2022

16. Desktop App Specific Permissions

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nick shared this idea  ·  Mar 7, 2023

17. Add a notes/description field to each user extension visable to only admins

    12 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. Allow Blocking Outbound Calls by Number

    160 votes

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    Under Review  ·  28 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. make call handling rights more granular in roles

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. More robust user compliance reports

    14 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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