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4 results found

  1. Make auto-receptionists numbers searching in the RingCentral app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ramon shared this idea  · 

  2. Adjust how missed calls are categorized for group calls

    469 votes

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    58 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Ramon commented  · 

    I have several Call Queues setup where everybody's phone rings simultaneously. The confusion happens someone like Joe Smith from the group picks up the call, everyone else will see Missed Call. The proper notification should say, Call picked up by Joe Smith. The problem is amplified when the group receives 50 calls a day.

  3. Combine HUD and APP into one app

    154 votes

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    Implemented  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  4. Allow RC users to make internal phone calls after business hours

    31 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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