Settings and activity

4 results found

1. Make auto-receptionists numbers searching in the RingCentral app

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ramon shared this idea  ·  Mar 15, 2022

2. Adjust how missed calls are categorized for group calls

   471 votes

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   59 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

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   Ramon commented  ·  Jan 15, 2021  ·  Edit…  ·  Delete…

   I have several Call Queues setup where everybody's phone rings simultaneously. The confusion happens someone like Joe Smith from the group picks up the call, everyone else will see Missed Call. The proper notification should say, Call picked up by Joe Smith. The problem is amplified when the group receives 50 calls a day.

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3. Combine HUD and APP into one app

   154 votes

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   Implemented  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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4. Allow RC users to make internal phone calls after business hours

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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