Allow RC users to make internal phone calls after business hours
We have set business hours for our company, so that outside callers cannot reach us after 5pm, for example. HOWEVER, this also disables our own staff from calling one another. The calls go straight to voicemail. Would like the ability to have business hours for external calls and yet still be able to make calls to our internal RC users that are still in available status.
32
votes
Megan
shared this idea
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Jon
commented
Our office has numerous staff who work beyond the hours we're open to the public. They would greatly benefit from being able to communicate via phone, as they are typically working from different locations.
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Franz Ferrey
commented
-cx would like to have the option to allow their colleagues that are users under the same account to be able to call even afterhours