Settings and activity
59 results found
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4 votes
Jessa
shared this idea
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6 votesJessa
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17 votesJessa
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67 votesJessa
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3 votes
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5 votes
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2 votes
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3 votes
An error occurred while saving the comment Jessa
commented
Our use-case is that we want to store calls for as short period - just to protect our staff from abuse from callers. At the same time we don't want to retain calls for any longer than needed for compliance reasons.
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3 votes
An error occurred while saving the comment Jessa
commented
Currently, Mitel BB424 is not compatible with Mitel IP485G. Hoping that the device can be provision with Mitel IP485G in the future.
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4 votes
An error occurred while saving the comment Jessa
commented
Lots of buttons and controls both on the RingCentral application on windows and on the website have no text labels or alt text and they can not be used with the keyboard. http://w3.org/WAI and http://www.webaim.org have great web page accessibility information and the dial pad should be an edit box so that the number keys can be used to enter in digits rather than using the arrow keys to find the proper digit to enter.
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8 votes
An error occurred while saving the comment Jessa
commented
I would like to suggest that the video recordings and text transcripts be backed up in the archiver feature as well.
An error occurred while saving the comment Jessa
commented
I would like to suggest that the video recordings and text transcripts be backed up in the archiver feature as well.
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11 votes
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68 votes
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1,244 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
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7 votes
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3 votes
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7 votes
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41 votes
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5 votes
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18 votes
There is a limitation in shared lines that you cannot do both incoming and outgoing calls at the same time. It is best if the feature can do that way, to continue to receive incoming calls while doing an outbound.