Centralized management of device upgrades/firmware
It would be very helpful to be able to centrally manage firmware updates to devices vs having to update each one individually. Other tier-1 providers already perform firmware updates for devices without requiring it to be performed manually.
Brad
shared this idea
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Craig
commented
As a hospital, this is critical for us. We need to be able to release device firmware updates to test groups, then proceed at a minimum site-by-site. A better solution would be to designate update groups so that we knew that, for instance, no more than half of the phones in the emergency department might update at the same time. It would be a bad thing if they all happened to grab the update at the same time and were unavailable for 10 minutes. We also need the ability to delay the firmware updates if, say, there's a mass casualty event and the hospital is slammed. The portal should let us see and report on the firmware versions each device is running as well.