Settings and activity
10 results found
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3 votes
Nikki
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2 votesNikki
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4 votesNikki
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564 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Check it out in app under Notifications and AudioNikki
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2 votesNikki
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81 votes
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1 voteNikki
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10 votesNikki
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19 votesNikki
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471 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
An error occurred while saving the comment Nikki
commented
We need to have all our phones ring at once to make sure the right person picks up. When one person picks up we all get a notification for a missed call when it wasn't actually missed. This feature is annoying to have as we answer a lot of call a day. Thank you
This feature would be a setting to the Call Queue and Groups. It would enable groups to change their incoming ring tones. For example, we have a New York group that has the main company number where we would want the ring tone to be different than when people call our individual numbers. That way we can quickly differentiate when someone needs us directly or is calling generally. (Note: ring settings set for common and direct number do not work on physical phone, only uses direct number ringtone instead of the company number (Common ring tone)) (Yealink T54W phones)