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← RingCentral Ideas

Settings and activity

10 results found

  1. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    131 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    DVC supported this idea  · 
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    DVC commented  · 

    It is very important to have more storage retension. I have had calls from 6-12 months ago that I require to hear the call recordings for legal issues.

  2. Include contents of SMS/MMS on the Logs

    144 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    DVC supported this idea  · 

  3. allow reliable delivery of notifications via Verizon SMS

    29 votes

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    New  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  4. Create process for bulk user call park add

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    DVC shared this idea  · 

  5. Distinctive Ring for Queues

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. I would like to have a way to download analytics.

    11 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  7. Link to share live reports

    6 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  8. Improve sharing of real-time analytic dashboards

    7 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Admin →
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  9. Analytics - IVR key presses as a KPI option

    38 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  10. RingCentral Analytics - Share and collaborate on saved reports

    36 votes

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    Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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