Settings and activity

43 results found

1. Analytics report for SMS and Fax

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Jul 9, 2025

2. Conference call line without a participate code

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   Kenneth supported this idea  ·  May 14, 2025

3. Sync RC desktop application contacts to Polycom CCX600

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  May 14, 2025

4. Queue Time" per team member.

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Mar 7, 2025

5. Presence Keys for Conference Calling

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Feb 25, 2025

6. Fax transmission notification to include copy of fax.

   77 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Jan 15, 2025

7. RingCentral AI transcription availability on RingCentral Archiver

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Dec 18, 2024

8. Option to switch caller ID for call delegation

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Nov 20, 2024

9. Deactivate active user extension immediately without using filter section on the Admin Portal

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Nov 11, 2024

10. SMS Auto-Forwarding

    91 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Oct 14, 2024

11. Downloading multiple PDF files on fax machine

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Oct 3, 2024

12. Wants to have a feature that to send email notification Caller id should display a name on the email notification for miss calls and voi...

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Aug 21, 2024

13. be able to view presence status of deskphone users in RC Jupiter app HUD

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Aug 13, 2024

14. Edit contacts on external company directory

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Aug 12, 2024

15. Remove missed call from queue members if answered

    218 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this feature here.

    Kenneth supported this idea  ·  Apr 25, 2024

16. Automatically print outgoing fax confirmation

    4 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Apr 15, 2024

17. Shared SMS were multiple users can receive and send SMS on specific number

    810 votes

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    169 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

    
    

    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

    
    

    Thank you! 

    Kenneth supported this idea  ·  Apr 17, 2024

18. Change system default voice recording

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Mar 11, 2024

19. Assigning paging device to a call queue

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Mar 7, 2024

20. A rule to automatically send all incoming calls labeled "Suspected Robocall" straight to voicemail

    4 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Mar 1, 2024