Settings and activity

51 results found

1. Fax Delivery Confirmation Status

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Sep 10, 2026

2. Expanded Business Analytics Access for Call Queue Managers

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Aug 12, 2026

3. Bulk Provisioning of DSS/Quick Access Keys on Yealink T57W

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   New  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Jun 4, 2026

4. Ability to Retrieve or Restore Accidentally Deleted Live Analytics Dashboards

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  May 21, 2026

5. Setup Authorization codes for outbound calls on a phone

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Mar 26, 2026

6. Disable automatic call recording announcement, while the call is on hold or from park calls.

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Feb 26, 2026

7. Ability to Choose How Incoming Calls Are Handled When Call Waiting Is Disabled on Dedicated Fax Extension Using an ATA Device

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Feb 26, 2026

8. Disable notification indicator for received and unread faxes on the RC app

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   New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Feb 23, 2026

9. Analytics regarding Text Messaging/SMS

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   45 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet Singh (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

   Kenneth supported this idea  ·  Jul 9, 2025

10. Conference call line without a participate code

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  May 14, 2025

11. Sync RC desktop application contacts to Polycom CCX600

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  May 14, 2025

12. Queue Time" per team member.

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Mar 7, 2025

13. Presence Keys for Conference Calling

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Feb 25, 2025

14. Fax transmission notification to include copy of fax.

    103 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Jan 15, 2025

15. RingCentral AI transcription availability on RingCentral Archiver

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Dec 18, 2024

16. Option to switch caller ID for call delegation

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Nov 20, 2024

17. Deactivate active user extension immediately without using filter section on the Admin Portal

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Nov 11, 2024

18. SMS Auto-Forwarding

    108 votes

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    Under Review  ·  31 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Oct 14, 2024

19. Downloading multiple PDF files on fax machine

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Oct 3, 2024

20. Wants to have a feature that to send email notification Caller id should display a name on the email notification for miss calls and voi...

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Aug 21, 2024