Settings and activity

48 results found

1. Ability to Retrieve or Restore Accidentally Deleted Live Analytics Dashboards

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  May 21, 2026

2. Setup Authorization codes for outbound calls on a phone

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Mar 26, 2026

3. Disable automatic call recording announcement, while the call is on hold or from park calls.

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Feb 26, 2026

4. Ability to Choose How Incoming Calls Are Handled When Call Waiting Is Disabled on Dedicated Fax Extension Using an ATA Device

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   Kenneth supported this idea  ·  Feb 26, 2026

5. Disable notification indicator for received and unread faxes on the RC app

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   New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Feb 23, 2026

6. Analytics regarding Text Messaging/SMS

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   Future Consideration  ·  35 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Jul 9, 2025

7. Conference call line without a participate code

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  May 14, 2025

8. Sync RC desktop application contacts to Polycom CCX600

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  May 14, 2025

9. Queue Time" per team member.

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Mar 7, 2025

10. Presence Keys for Conference Calling

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Feb 25, 2025

11. Fax transmission notification to include copy of fax.

    95 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Jan 15, 2025

12. RingCentral AI transcription availability on RingCentral Archiver

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Dec 18, 2024

13. Option to switch caller ID for call delegation

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Nov 20, 2024

14. Deactivate active user extension immediately without using filter section on the Admin Portal

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Nov 11, 2024

15. SMS Auto-Forwarding

    100 votes

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    Under Review  ·  29 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Oct 14, 2024

16. Downloading multiple PDF files on fax machine

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Oct 3, 2024

17. Wants to have a feature that to send email notification Caller id should display a name on the email notification for miss calls and voi...

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Aug 21, 2024

18. be able to view presence status of deskphone users in RC Jupiter app HUD

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Aug 13, 2024

19. Edit contacts on external company directory

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth supported this idea  ·  Aug 12, 2024

20. Remove missed call from queue members if answered

    221 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this feature here.

    Kenneth supported this idea  ·  Apr 25, 2024